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sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 21574
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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My 1999 Chrysler concord LX temperature control system wont

Customer Question

my 1999 Chrysler concord LX temperature control system wont open the heat door and the temp control module will turn the blower on but the buttons that turn on the defroster or the button on the on the a/c will not light up. the door to open up the heat door will not open. I have a 1999 Chrysler concord 2.7 DOC manual temperature control, A/T
JA: Have you checked the fuses? Have you checked the door switches?
Customer: all fuses hve been triple checked
JA: What is the make/model of your car?
Customer: again 1999 Chrysler concord LX 2.7 DOC A/T
JA: Are you fixing your Concorde yourself? What have you tried so far?
Customer: no. I have a mechanic.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Chrysler
Expert:  david craig replied 26 days ago.

Hi Im David, you need a new controller. see these go out many times.

Customer: replied 26 days ago.
I have had. 4. They all do the same thing.
Expert:  david craig replied 26 days ago.

cant alk right now. im at my shop and have customers waiting. i will opt out so someone can help you right away.

Customer: replied 26 days ago.
On my way to mechanic. send me your number n i will call when i get there. u can walk him thru the repair steps.
Expert:  sprinkles08 replied 26 days ago.

Hello and welcome to JustAnswer!

You may have a handful of things going on and it's going to take some testing to determine what you have going on. If the control head is electrically dead then it has either failed or is missing a power or ground feed. The first step in diagnosing the problem was to test it's power and ground feeds using a test light if fuses are good.

Have the powers and grounds been tested?

Customer: replied 26 days ago.
No one has called me nor have i received you guys number so i can call u.
Expert:  sprinkles08 replied 26 days ago.

I'm not able to talk on the phone. If conversing on the normal question/answer page isn't sufficient I can also open the question for others to see if someone else is willing to help.

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