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Chris
Chris, Technician
Category: Chrysler
Satisfied Customers: 12709
Experience:  30 years certified Chrysler technician, smog license Certified Master Technician
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I just purchased a 2012 town & country and the sun roof will

Customer Question

I just purchased a 2012 town & country and the sun roof will not close. Any suggestions ?
Submitted: 1 month ago.
Category: Chrysler
Expert:  Chris replied 1 month ago.

Hello and welcome to just answer. When you work the switch, can you hear or feel the sunroof trying to move

?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
Are you there?
Expert:  Chris replied 1 month ago.

Yes I am.

Customer: replied 1 month ago.
Do you have any suggestions at what to do?
Expert:  Chris replied 1 month ago.

Ok, if you hear it trying to move, then this is not a power , motor or switch issue. The mechanism /cables are jammed up or something broke on the tracks.

Expert:  Chris replied 1 month ago.

Let me check some things. I will be back asap

Chris

Customer: replied 1 month ago.
O.K. Thank you
Expert:  Chris replied 1 month ago.

I found a service bulletin that may be related to your issue. Click on the link below to see it. It will involve doing some repairs. Maybe you can ask the dealer who sold it to you to help you get this fixed since you just bought it.

Click on the link below.

Chris

Customer: replied 1 month ago.
Thank you Chris. Have a nice evening :)
Expert:  Chris replied 1 month ago.

You are welcome, and I hoped I was somewhat helpful! If so, please take a minute to rate my service using the just answer star rating system. I would greatly appreciate it!

You have a good evening also!

Chris