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sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 21601
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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I have a 2012 300c SRT8. The gps is saying squiring

Customer Question

Hello I have a 2012 300c SRT8. The gps is saying squiring satellites and the Sirius radio isn't working either. Any ideas of what's going on?
Submitted: 2 months ago.
Category: Chrysler
Customer: replied 2 months ago.
Gps is saying acquiring satellites
Expert:  sprinkles08 replied 2 months ago.

Hello and welcome to JustAnswer!

The most likely cause for navigation not working and being unable to see satellites would be a bad GPS antenna.

What specifically does the satellite radio do?

Did both problems start at exactly the same time?

What radio is in the vehicle?

Customer: replied 2 months ago.
Just purchased the vehicle and noticed that both aren't working. Satellite give a message to contact customer service. The preview station doesn't even work. The navigation says Aquiring satellites and sometimes says loading but a signal is never received. The radio is a touchscreen that contains all the options such as climate, navigation, SRT menu, etc.
Expert:  sprinkles08 replied 2 months ago.

What specifically do you see when turning to satellite radio?
Where did the replacement module come from?

Customer: replied 2 months ago.
The HFM was from an authorized dealer so it's OEM. Once installed the Bluetooth worked fine.I will check the specific message from the radio and will let you know.
Expert:  sprinkles08 replied 2 months ago.

Ok.

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