How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Aftermarket & Factory Electronics
Category: Chrysler
Satisfied Customers: 509
Experience:  Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
1609972
Type Your Chrysler Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

The convertible top is stuck..Will not close, 2008, Yes I'm

Customer Question

The convertible top is stuck..Will not close
JA: What year is your Convertible?
Customer: 2008
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes I'm trying to myself. I checked the cargo protector
JA: Anything else you think the mechanic should know?
Customer: Display says top failed
Submitted: 3 months ago.
Category: Chrysler
Expert:  Chad Farhat replied 3 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be be posting a replay ASAP

Expert:  Chad Farhat replied 3 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be be posting a replay ASAP

Customer: replied 3 months ago.
Are you there
Expert:  Chad Farhat replied 3 months ago.

Sorry i lost my my internet connection and just got it back i could log back in ,sorry for your wait

there is a tsb on the deck lid latches & on the rear trim compartment cargo cover but you already checked that , but we need to have the top module scanned and retrieve the fault codes

there several other components could be bad , micro switches , hydraulic cylinder ect , can you get that done , you will need a Chrysler scanner or equivalent to communicate with the top module , just a engine code reader like at auto zone want do in this case .

You can try to reset the module by disconnecting the battery for 10 minutes if scanning it is not an option now, but you will losse radio code , so you need to have that after reconnect

if it has a harder fault like a defective micro switch then it want work .

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 3 months ago.
Didn't work... Just refund my money
Customer: replied 3 months ago.
Taking it to the dealership
Expert:  Chad Farhat replied 3 months ago.

ok no problem i will send to customer service for refund

good luck

Thank You

Related Chrysler Questions