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Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Aftermarket & Factory Electronics
Category: Chrysler
Satisfied Customers: 504
Experience:  Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
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The top on my 2010 closes, but it won't lock. It won't go

Customer Question

the top on my 2010 closes, but it won't lock. It won't go down either.
JA: What is the model of your '10 Chrysler?
Customer: Sebring
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: The message says "the top is not closed." Then it "goes to malfunction" message. Right now, I have 2 c clamps holding it shut. I've checked to make sure the trunk is locked and there is nthing in the way.
JA: How many miles are on the car? Has this ever happened before?
Customer: 103,000 and no, it's never happened before. My daughter had the car and she was driving on the freeway when the top started to open. She held down the lfet side and stopped the car.
JA: Anything else you think the mechanic should know?
Customer: Nothing I can think of.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Chrysler
Expert:  cardoctor74 replied 3 months ago.

Ok this is an issue with the latch for the roof have you tried to disconnect the battery and reset the system ?Let the battery be disconnected for about a half hour.

Customer: replied 3 months ago.
but it didn't work. I have 2 c clamps holding the top down while I search for a solution.
Expert:  cardoctor74 replied 3 months ago.

Ok let me do a little research will post as soon as I have what to check next .