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Wayne Crawford
Wayne Crawford, Shop Owner
Category: Chrysler
Satisfied Customers: 3904
Experience:  General Repair Shop Owner
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2012 T&C backup camera quit working, am told camera needs to

Customer Question

2012 T&C backup camera quit working, am told camera needs to be replaced. Can I replace with a generic camera, if so how do I get to the wiring etc.?
JA: Have you checked all the fuses? Do you have a wiring diagram?
Customer: NO about fuses not sure where they are, do not have wiring dig.
JA: What is the model of your '12 Chrysler?
Customer: Town & Country limited
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes, tried nothing dealer said I needed new camera about 450$
JA: Anything else you think the mechanic should know?
Customer: I don't now how to remove inside panel to get to wiring if needed
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: Chrysler
Expert:  Wayne Crawford replied 5 months ago.

Hello. My name is ***** ***** I will be helping you today.

You cant just use a standard camera (security camera or something) but you can get one HERE on ebay for 165 shipped.

Install is not too bad. Remove the trim, then the handle assembly then the camera. Install in reverse.

I am attaching instructions to remove those three items.

No links in these documents will work for you but I included all the main stuff.

If you get stuck on something or anything let me know and I can further help.

Please be sure to rate my service so I get credit for helping you today. Thanks

Expert:  Wayne Crawford replied 5 months ago.

Sorry here are the attachments.

Expert:  Wayne Crawford replied 5 months ago.

I got your phone call request but the payment did not go through. Im not sure what happened but if you still want me to call you please contact customer service to get that straightened out.

Customer: replied 5 months ago.
I am sorry but I had a bad power outage at my house and am just now getting things back to normal, sorry about the payment , but I think that has been cleared as my Credit Card has been charged. I do not have time tonight to go over the material you sent me. I will get to this tomorrow I hope, at first glance I am not sure the answer will help me but I will check it out tomorrow.
Expert:  Wayne Crawford replied 5 months ago.

Im not sure. I dont know what else I could provide. I answered the question you asked and offered an alternative as well as replacement instructions that *I* paid for to help you out. If that isnt enough let me know and I will opt out and you can work with someone else.

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