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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 21599
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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My convertible is stuck on the middle of process of the top

Customer Question

My convertible is stuck on the middle of process of the top going down
JA: What year is your Convertible?
Customer: 2013
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes I'd like to fix it myself I can't drive it
JA: Anything else you think the mechanic should know?
Customer: The trunk is up
JA: Is this your first time dealing with this issue?
Customer: Yes
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: Chrysler
Expert:  bill replied 5 months ago.

all of our wiring is vin specific so i will need the vin to pull the diagram and pin out for you please

Expert:  sprinkles08 replied 5 months ago.

Hello and welcome to JustAnswer!

The power top control module will stop operation if it sees a component is not in the correct state. You may have many things going on ranging from a bad microswitch, a mechanical problem preventing a component from moving, it could be a hydraulic issue, the pump motor, wiring, or the pump itself.

What message about the top is being displayed on the instrument cluster when trying to move it now?

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