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Matt
Matt, Engineer
Category: Chrysler
Satisfied Customers: 20608
Experience:  Honors degree in Mechanical Engineering, worked 8 years as a Formula 1 engine engineer.
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I qown a 2006-----------key will not turn. AAA man tried to

Customer Question

I qown a 2006-----------key will not turn. AAA man tried to turn key for ten minutes. Finally sttarted the car. Never been able to turn the key again.
JA: Sometimes things that you think will be really complicated end up being easy to fix with Chrysler. The Chrysler Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Any
JA: Are you hoping to fix this yourself?
Customer: \
JA: Huh?
Customer: Camnnot start the car.
JA: Is there anything else the Chrysler Mechanic should be aware of about your Chrysler?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.
Submitted: 6 months ago.
Category: Chrysler
Expert:  Matt replied 6 months ago.

Hello

If the car's not cranking then first check it can turned over by hand so double checking for any mechanical issues

If OK then check that the main battery cables are on tight and the terminals are clean and bright. Do the same for the engine/ gearbox earth strap.
Then follow the main positive lead back to the engine and down to the starter motor, and check the connection at this end as well.

There should also be a small wire to the motor which should have 12V when you're turning the ignition switch to crank. If the 12V isn't there, check back along this wirefor damage to the insulation or corroded connections

This 12V feed comes directly from the ignition switch so this may be faulty and need replacing

Check the resistance of the main positive lead that runs down to the motor as anything more than a few ohms and it should be replaced

Don't forget to try a jump start from another car / battery as its possible the battery is poor, if you have a voltmeter a healthy battery should read 12.7+V

also try substituting the battery for another as I've known a very flat battery to drag down the system voltage too far even with jump cables

one other thing to consider is that the immobiliser is faulty and preventing the starter from being enabled - however if the dash / ignition lights are onthen this usually means that its off

If this is all OK then its possible the car needs a new starter motor

Expert:  Matt replied 6 months ago.

Hi

do you still need help?

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