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Robert R
Robert R, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 3894
Experience:  28 years experience, ASE Master Certified, Chrysler Master Certified, Sprinter Van Certified
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It just started this but today it would just shut off while

Customer Question

it just started this but today it would just shut off while driving.
JA: The mechanics have tons of experience in that area. Are those all of the "symptoms"?
Customer: yes.other than that it drives did this several times and then the "check engine" light came on
JA: Anything else I can tell the Chrysler Mechanic before I connect you two?
Customer: no thats all
JA: Got it. Let's get this figured out. I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and connect you two. You'll be on the road in no time.
Submitted: 7 months ago.
Category: Chrysler
Expert:  Robert R replied 7 months ago.
Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 28+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern. Has it been scanned yet? Since the check engine light has came on, there WILL be codes stored in the onboard computers that will help to pinpoint the problem... The best thing to do at this point is to scan for the "Diagnostic Trouble Codes" (DTC's) from the onboard computers. The DTC's are used as the Starting Point for diagnosis. They let you know which system(s) the fault is in. This information is of great value for correct diagnosis. As a Technician, my first course of action is normally to scan for the DTC's. If you can obtain these codes, we can more accurately and efficiently diagnose the problem. You can have these Codes read for FREE at your local auto part store (AutoZone, O'Reileys, Advanced, etc.). If you post these Diagnostic Trouble Codes here, I can obtain the most accurate information to help you diagnose the Concern, and then point you towards the correct repair. Keep me posted... Thank you, Robert

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