How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22534
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
9825021
Type Your Chrysler Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

The car started overheating I changed the thermostat

Customer Question

Hi the car started overheating I changed the thermostat everything seemed ok my daughter said she heard the coolant boiling and the car shut off after a few moments it started no problem today she was driving it and it cut off no boiling coolant and the gauge was normal tried to restart it it turns but won't turn over - tried a jump still won't turn over what could be the issue thanks
JA: OK. Are you hoping to fix this yourself?
Customer: If it's simple yes
JA: Is there anything else the Chrysler Mechanic should be aware of about your Chrysler?
Customer: That's all I know at this point
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and connect you two.
Submitted: 1 year ago.
Category: Chrysler
Expert:  Lou P replied 1 year ago.

Hello, does the engine crank when you turn the key to start it? by crank i mean does the starter engage and does the engine make noise like it wants to start?

Customer: replied 1 year ago.
it does
Expert:  Lou P replied 1 year ago.

ok, now does she remember if it just shut off or if it slowly died?

Customer: replied 1 year ago.
It shut off she thought it was still running but went to give it gas and it wouldn't move
Expert:  Lou P replied 1 year ago.

ok so that to me tells the difference between a fuel issue and a sensor issue, so now what year and model and engine do you have?

Customer: replied 1 year ago.
It's a 2004 Chrysler pt cruiser
Expert:  Lou P replied 1 year ago.

ok, somehow i knew it would be :)

so if you get in the car and close the door you can cycle the ignition key 3 times fast and then leave it on the 3rd time and the dash should display fault codes. can you try that?

Customer: replied 1 year ago.
Ok i'm away from the car now but she said when she tried to start the engine light flashed on and off
Customer: replied 1 year ago.
Could it be the cam sensor since the coolant could have gotten it wet?
Expert:  Lou P replied 1 year ago.

ok, the codes i am looking for will be engine codes that you would find with a scan tool but chrysler has a fast way of finding them. as for the cam sensor yes, it could very well be the cam sensor or the crank sensor. i was looking for a code to confirm that

Customer: replied 1 year ago.
Ok I have to go is there a way that I can reach u when I get to the car?
Customer: replied 1 year ago.
Are u there?
Expert:  Lou P replied 1 year ago.

you can keep replying here

Expert:  Lou P replied 1 year ago.

you can get the site on your smart phone as well, just send yourself the link

Customer: replied 1 year ago.
Ok I'll do that thanks
Expert:  Lou P replied 1 year ago.

the car should be able to be started if you unplug the sensor and try and start it.

Expert:  Lou P replied 1 year ago.

any luck?

I have taken my time to answer your question the best i could and i will continue to help if you need follow up information , all i ask is that you PLEASE take a second to rate my service so i may receive my credit for assisting you. Thank you.

Keep in mind then when you rate it does not end our conversation. you can still return here to me for follow up information if needed, Lou.

Customer: replied 1 year ago.
Hi I just got the car towed to the house, where is the sensor?
Expert:  Lou P replied 1 year ago.

if you are staring at the engine, it is on the right side at the back of the head,. its a square sensor right where the camshaft would be . ill send a picture over as well

Customer: replied 1 year ago.
Ok ty, so I removed it but it did not start 😩 could it be the battery?
Expert:  Lou P replied 1 year ago.

sorry for the delay , i meant to unplug the sensor, see if the car starts, there are 2 sensors that affect starting and they both actually run off of the same power supply, the crankshaft position sensor and the camshaft position sensor. let me opt out maybe another expert can help bettter , Lou P.

Customer: replied 1 year ago.
Ok thank you for all your help thus far I'll see if I can have a mechanic look at the car ty
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

The first step in diagnosing the issue is to check for fault codes. Have you done so yet?

Customer: replied 1 year ago.
No the car is immobile so we couldn't take it to get codes - I had the car towed to the mechanic from the car lot to have it looked at - someone thinks it's the alternator and battery
Expert:  sprinkles08 replied 1 year ago.

I thought the starter engaged but the engine didn't start?

Customer: replied 1 year ago.
True the starter turned and sounds like it will start but it doesn't
Expert:  sprinkles08 replied 1 year ago.

The problem can't be a dead battery if the engine cranks, and the alternator couldn't cause a no start condition unless it failed and you continued to drive until the battery died.

Customer: replied 1 year ago.
Ok so what could it be
Expert:  sprinkles08 replied 1 year ago.

There are dozens of things that will cause a crank/no start situation. It could be the cam sensor, crank sensor, powertrain control module, the coil, ASD relay, improper cam timing, the coil, fuel pump, fuel quality, a restricted catalytic converter, fuel quality; it's going to take some testing to determine what is going on starting with seeing if any fault codes are set, checking for spark and fuel pressure. If the problem happened after overheating then the issue may be a failed water pump and now the timing belt is broken or has jumped, or depending on the severity of the overheating there may be internal engine damage.

Customer: replied 1 year ago.
Wow ok thank you all of it sounds expensive 😱 It's with the mechanic now waiting on them to tell me what the problem is
Expert:  sprinkles08 replied 1 year ago.

Let me know how it goes!

Customer: replied 1 year ago.
Ok
Expert:  sprinkles08 replied 1 year ago.

Thanks!