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Jared D
Jared D, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1355
Experience:  Shop Supervisor at County Fleet
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2010 T&C Touring. Whining noise. Mechanic says needs PS

Customer Question

2010 T&C Touring. Whining noise. Mechanic says needs PS fluid flush & new fluid with conditioner... but may not fix. May need PS Pump.
What is the typical fix? PS works well - did not notice any issue with it.
Submitted: 11 months ago.
Category: Chrysler
Expert:  Jared D replied 11 months ago.

This van typically has problems with sludge buildup in the power steering fluid reservoir. The reservoir filter screen then gets restricted and keeps fluid from flowing to the power steering pump and causes the pump to score (damage it's self from lack of lubricant). So, the first thing to do is to change the fluid reservoir and the fluid. If that doesn't fix the noise, then the next step is to change the power steering pump.

Your mechanic is dead on, with the exception of not recommending replacing the reservoir. You can check to see if the fluid is dirt and aerated from a plugged screen yourself:

After driving the vehicle for about 10 minutes turn the engine off and open the power steering fluid reservoir and look for air bubbles, or foamy fluid. If it is foamy or bubbly then it's likely that fluid is not flowing correctly because of a restricted screen in the reservoir.

Customer: replied 11 months ago.
What is a reasonable charge?
Expert:  Jared D replied 11 months ago.

To replace the fluid only: about $60.

To replace the reservoir and the fluid: about $130 depending on availability of the reservoir.

To replace the pump: about $350.

Expert:  Jared D replied 11 months ago.

Please let me know if you need additional info.

Also, don't forget to rate. They don't pay us if we don't get a positive rating.

Expert:  Jared D replied 11 months ago.

Just wanted to check and see if you need any additional info.

Please let me know if you do, and if you are ready to rate.