How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Aftermarket & Factory Electronics
Category: Chrysler
Satisfied Customers: 20523
Experience:  Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
1609972
Type Your Chrysler Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

2012 chrysler 300 battery died. tried to jump it but the

Customer Question

2012 chrysler 300 battery died. tried to jump it but the cables get hot. cant even replace battery due to massive sparks and hot cables
Submitted: 11 months ago.
Category: Chrysler
Expert:  Don 'Mo Lurch' replied 11 months ago.

.

sorry for the delay............
.
Greetings...... “Hi, I’m Don (aka MOLurch) and I look forward to helping you!”
.
Be sure Jumper is connected to:
RED = (+) Positive
BLACK = (-) Negative
On Vehicle Battery & Donor Vehicle Battery or Jumper Battery
With Key OFF
IF cables still get hot or are sparking, then your Battery or the Donor is "shorted"
Install another Battery
IF connecting vehicle Cables still cause issue, then the Alternator or Computer is shorted & needs testing

.
IF you need more information, please ask "prior" to Rating.
.
Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.

Related Chrysler Questions