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Chris
Chris, Technician
Category: Chrysler
Satisfied Customers: 12728
Experience:  30 years certified Chrysler technician, smog license Certified Master Technician
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My mygig navigation will. Just shut off after 3 minutes and

Customer Question

My mygig navigation will. Just shut off after 3 minutes and reboot, sometimes the s reen freeze, and the faceplate will not open or close how come? And also my cruise control will not work, turn on, nothing
Submitted: 1 year ago.
Category: Chrysler
Expert:  Chris replied 1 year ago.

Hello and welcome to just answer. The radio is failing internally and will need to be replaced. Your dealer can get an exchange unit within a couple of days, or you can have them send it out for repair, but that will take longer. As far as the cruise control, most likely the switch itself. I see this a lot on these models, but to be sure, have a shop or the dealer connect their scan tool to the vehicle and confirm that the switch is indeed bad.

I hope this helps!

Chris

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