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Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 7386
Experience:  19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
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Chrysler: my town and country2014 van has a touch screen radio.

Customer Question

my town and country2014 van has a touch screen radio. I pushed a button and the visable screen disappeared. How can I fix it?
Submitted: 1 year ago.
Category: Chrysler
Expert:  Brad replied 1 year ago.
Welcome to JustAnswer!!!
My name is ***** ***** I'm a 16 yr Dodge-Chrysler-Jeep dealership technician that will be helping you today. ***NOTE*** This is not a FREE site, the deposit you placed will not credit me unless you rate me positive, and feel free to reply to me as many times as needed even after the rating.
Was you trying to adjust the dim when the screen shut off?
Brad
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Brad replied 1 year ago.
I sent the request
Customer: replied 1 year ago.
yes I was trying to adjust the dim when the screen went off
Expert:  Brad replied 1 year ago.
Did you press the screen off button?
Customer: replied 1 year ago.
I'm not sure if I pushed the screen off button or not
Expert:  Brad replied 1 year ago.
Have you tried disconnecting the battery for 5 min to see if a reset helps? If you have not pressed the screen off button then I would first try having the radio updated at your local dealership and if that doesn't wrk you will need a new radio...
Let me know,
Brad