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sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 21601
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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I have a 2010 town and country and the gate wont latch to

Customer Question

hi I have a 2010 town and country and the gate wont latch to close
Submitted: 1 year ago.
Category: Chrysler
Expert:  George H. replied 1 year ago.
Hello I will help you with your question,
What happens when you try to close it?
Does it feel like it is hitting the latch and it is already closed?
Customer: replied 1 year ago.
No it just bounces back and the latch won't close
Expert:  George H. replied 1 year ago.
I'm sorry I don't think I can help you from here so I will OPT OUT of your question and maybe one of the other techs will have a suggestion for you.
Sorry I could not help\
\
Customer: replied 1 year ago.
Do I have to pay again
Expert:  sprinkles08 replied 1 year ago.
Hello and welcome to JustAnswer!
If it bounces back then I do believe you're feeling what George suspected. If the latch pawl is in the closed position then it will hit and bounce back.
Open the liftgate and look at the latch and see if the pawl is rotated closed or if it's in the open position and ready to accept the striker. If it's closed there will be just a small gap in the inside. If you see this then insert a screwdriver into this gap and pry outward on the pawl as the liftgate handle is pulled, the striker will release back to the open position.

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