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Chris
Chris, Technician
Category: Chrysler
Satisfied Customers: 13356
Experience:  30 years certified Chrysler technician, smog license Certified Master Technician
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Chrysler: My radio/screen has frozen up. How do I fix it?

Customer Question

My radio/screen has frozen up. How do I fix it?
Submitted: 2 years ago.
Category: Chrysler
Expert:  Chris replied 2 years ago.
Hello and welcome to just answer. Reset the radio by doing this: With the ignition switch off, disconnect the negative battery cable for 2 minutes. Then reconnect it. This should reboot the unit. If it still acts up, then there is an internal issue and the radio will need to be removed and replaced or repaired. I hope this information helps, and let me know if you need further assistance with this. Chris
Expert:  Chris replied 2 years ago.
Hello, just checking back to see if you received my last reply, and if so do you still need help with your problem?
Chris
Expert:  Chris replied 2 years ago.
Hello, did you get a chance to reboot the radio?
Chris