How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brad Your Own Question

Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 3412
Experience:  16 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Type Your Chrysler Question Here...
Brad is online now
A new question is answered every 9 seconds

What would cause the passenger floor pan to be wet when it

Resolved Question:

What would cause the passenger floor pan to be wet when it rains or the car is washed?
Submitted: 8 months ago via CarComplaints.com.
Category: Chrysler
Expert:  Brad replied 8 months ago.
Welcome to JustAnswer!!! My name isXXXXX will be helping you today with your question today...

I'm a 15 Yr Chrysler dealership technician and do you have a sunroof?

Brad
Customer: replied 8 months ago.

Yes, we do.

Expert:  Brad replied 8 months ago.
Donna,

The first thing that needs to happen is do a few water leak tests.. Here they are:

DIAGNOSIS AND TESTING - WATER LEAKS

Water leaks can be caused by poor sealing, improper body component alignment, body seam porosity, missing plugs, or blocked drain holes. Centrifugal and gravitational force can cause water to drip from a location away from the actual leak point, making leak detection difficult. All body sealing points should be water tight in normal wet-driving conditions. Water flowing downward from the front of the vehicle should not enter the passenger or luggage compartment. Moving sealing surfaces will not always seal water tight under all conditions. At times, side glass or door seals will allow water to enter the passenger compartment during high pressure washing or hard driving rain (severe) conditions. Overcompensating on door or glass adjustments to stop a water leak that occurs under severe conditions can cause premature seal wear and excessive closing or latching effort. After completing a repair, water test vehicle to verify leak has stopped before returning vehicle to use.

VISUAL INSPECTION BEFORE WATER LEAK TESTS

Verify that floor and body plugs are in place, body drains are clear, and body components are properly aligned and sealed. If component alignment or sealing is necessary, refer to the appropriate section of this group for proper procedures.

WATER LEAK TESTS

WARNING: DO NOT USE ELECTRIC SHOP LIGHTS OR TOOLS IN WATER TEST AREA. PERSONAL INJURY CAN RESULT.

When the conditions causing a water leak have been determined, simulate the conditions as closely as possible.

  • If a leak occurs with the vehicle parked in a steady light rain, flood the leak area with an open-ended garden hose.
  • If a leak occurs while driving at highway speeds in a steady rain, test the leak area with a reasonable velocity stream or fan spray of water. Direct the spray in a direction comparable to actual conditions.
  • If a leak occurs when the vehicle is parked on an incline, hoist the end or side of the vehicle to simulate this condition. This method can be used when the leak occurs when the vehicle accelerates, stops or turns. If the leak occurs on acceleration, hoist the front of the vehicle. If the leak occurs when braking, hoist the back of the vehicle. If the leak occurs on left turns, hoist the left side of the vehicle. If the leak occurs on right turns, hoist the right side of the vehicle. For hoisting recommendations

WATER LEAK DETECTION

To detect a water leak point-of-entry, do a water test and watch for water tracks or droplets forming on the inside of the vehicle. If necessary, remove interior trim covers or panels to gain visual access to the leak area. If the hose cannot be positioned without being held, have someone help do the water test.

Some water leaks must be tested for a considerable length of time to become apparent. When a leak appears, find the highest point of the water track or drop. The highest point usually will show the point of entry. After leak point has been found, repair the leak and water test to verify that the leak has stopped.

Locating the entry point of water that is leaking into a cavity between panels can be difficult. The trapped water may splash or run from the cavity, often at a distance from the entry point. Most water leaks of this type become apparent after accelerating, stopping, turning, or when on an incline.

MIRROR INSPECTION METHOD

When a leak point area is visually obstructed, use a suitable mirror to gain visual access. A mirror can also be used to deflect light to a limited-access area to assist in locating a leak point.

BRIGHT LIGHT LEAK TEST METHOD

Some water leaks in the luggage compartment can be detected without water testing. Position the vehicle in a brightly lit area. From inside the darkened luggage compartment inspect around seals and body seams. If necessary, have a helper direct a drop light over the suspected leak areas around the luggage compartment. If light is visible through a normally sealed location, water could enter through the opening.

PRESSURIZED LEAK TEST METHOD

When a water leak into the passenger compartment cannot be detected by water testing, pressurize the passenger compartment and soap test exterior of the vehicle. To pressurize the passenger compartment, close all doors and windows, start engine, and set heater control to high blower in HEAT position. If engine can not be started, connect a charger to the battery to ensure adequate voltage to the blower. With interior pressurized, apply dish detergent solution to suspected leak area on the exterior of the vehicle. Apply detergent solution with spray device or soft bristle brush. If soap bubbles occur at a body seam, joint, seal or gasket, the leak entry point could be at that location.





It could be the sunroof drain that are stopped up, and to test open the sunroof and pour a 20oz full of water down the drain and see if it flows out or it runs in the passenger floorboard.. If in floorboard then pull back the carpet and kickpanel and locate the drain and see if the hose if off and/or clogged up..

If goo then click HERE to view a bulletin on a known leak at the A pillar.. It's very likely the drain or the bulletin...

I hope this helps, and if you need anymore assistance don't hesistate to ask
Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 3412
Experience: 16 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Brad and other Chrysler Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
< Last | Next >
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    117
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    93
    16 years of experience
  • http://ww2.justanswer.com/uploads/IV/ivestoy2/2011-7-21_44030_ivan.64x64.jpg Ivan's Avatar

    Ivan

    ASE Certified Master Technician

    Satisfied Customers:

    55
    ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg AUTOMSTR's Avatar

    AUTOMSTR

    ASE Certified Technician

    Satisfied Customers:

    0
    ASE Master Tech, L1, CA Smog ,30 YRS EXP
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Chrysler Technician

    Satisfied Customers:

    787
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    432
    ASE Master tech. 30+ years mechanic, shop forman, service manager