How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Brad Your Own Question
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 6774
Experience:  19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Type Your Chrysler Question Here...
Brad is online now
A new question is answered every 9 seconds

Chrysler 300 sedan: I have a 2012 chrysler 300 when I insert

This answer was rated:

I have a 2012 chrysler 300 when I insert a music cd it is unable to read it and it is ejected, I also have problems with playing a SD card which has music on it but the problem I have with that is the name of the artist and the title of the song will appear once I select the song the system repeats my selection but it will not play can you tell if I can correct this problem myself or is it better that I take it to a dealership I only had the car for about two weeks.
Welcome to JustAnswer!!! My name isXXXXX will be helping you today with your question today...

Congratulation on your new vehicle and welcome to the Chrysler family..

I'm a 15 Yr Chrysler dealership technician and I'm very sorry for the issues you are having.. We have had some issues with the radio's in the 2012 Chrysler 300's and there is a software update that the dealership will need to perform to correct this issue. THis will be done free of charge and unfortunatly the way we do it, you can't do it yourself...

I hope this helps, and if you need anymore assistance don't hesistate to ask

Have a greatday,
Brad and 5 other Chrysler Specialists are ready to help you

Related Chrysler Questions