How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chad Your Own Question

Chad
Chad, Lead Master Tech
Category: Chrysler
Satisfied Customers: 1041
Experience:  Electrical master,Diesel Specialist,Lead tech/ shop foreman
12781541
Type Your Chrysler Question Here...
Chad is online now
A new question is answered every 9 seconds

2002 Pt cruiser: dead instrument cluster..interior lights..alarm

Resolved Question:

I have a 2002 Pt cruiser, with a dead instrument cluster, and no interior lighting. The Cluster when dead one day as I was starting it. The last time the car needed to be jump-started, the cluster and the interior lights all started working again until the after market alarm the previous owner installed, disabled the starter. The dealer was able to disconnect the old alarm, but the cluster no longer works. Could this be a bad ground somewhere? I have tested the clusters modular connector, and it does give me 11 volts to ground.
Submitted: 2 years ago.
Category: Chrysler
Expert:  Chad replied 2 years ago.
It sounds more like an intermittent open circuit in the circuit board.
Customer: replied 2 years ago.
Do you mean an open on th ecluster's circuit boarn, or some other board?
Expert:  Chad replied 2 years ago.
Yes, an open in the cluster circuit board.
Customer: replied 2 years ago.
Ok, Does that mean I need to have the cluster replaced, or are the clusters repairable?
Expert:  Chad replied 2 years ago.
No, they are not repairable.
Does the cluster do anything when you turn the key to the Run position?
Expert:  Chad replied 2 years ago.
Have you checked fuse 10 in the fuse block?
Customer: replied 2 years ago.
I have checked all of the fuses. I have taken out the cluster to check power with a meter.
The cluster gauges, lights, and odometer are all dead. The turn signal indicators do work. I have taken out the cluster, and verified it has power with a meter. I was looking for an alternative to replacing the cluster.
Expert:  Chad replied 2 years ago.
If you have verified power, now you need to verify ground at the cluster connector to ground. That is the next step in the diagnostics.

Turn the ignition off.
Disconnect the Instrument Cluster C1 harness connector.
Measure the resistance between ground and the Instrument Cluster Ground circuit.
Is the resistance below 5.0 ohms?

Yes ! Replace the Instrument Cluster.
No ! Repair the Instrument Cluster Ground circuit for an open
Expert:  Chad replied 2 years ago.
Check pins 1&2
graphic



INSTRUMENT CLUSTER C1 - BLACK 26 WAY

CAV CIRCUIT FUNCTION
1 Z1 18BK GROUND
2 Z2 20BK/LG GROUND
3 L7 18BK/YL HEADLAMP SWITCH OUTPUT
4 M1 18PK FUSED B(+)
5 - -
6 - -
7 M2 20YL COURTESY LAMPS DRIVER
8 - -
9 G75 20TN (LHD) LEFT FRONT DOOR AJAR SWITCH SENSE
9 G74 20TN/RD (RHD) RIGHT FRONT DOOR AJAR SWITCH SENSE
10 L161 18LG/OR LEFT TURN SIGNAL (OUT)
11 L61 18LG LEFT TURN SIGNAL (IN)
12 L160 18TN/RD RIGHT TURN SIGNAL (OUT)
13 L60 18TN RIGHT TURN SIGNAL (IN)
14 G5 20DB/BK FUSED IGNITION SWITCH OUTPUT (RUN-START)
15 F11 20LG/WT (AUTOSTICK) IGNITION SWITCH OUTPUT (UNLOCK-RUN-START)
16 - -
17 L4 16VT/WT DIMMER SWITCH LOW BEAM OUTPUT
18 L3 16RD/OR DIMMER SWITCH HIGH BEAM OUTPUT
19 G26 20LB KEY-IN IGNITION SWITCH SENSE
20 G10 20LG/RD SEAT BELT SWITCH SENSE
21 G11 20GY/BK RED BRAKE WARNING INDICATOR DRIVER
22 E2 20OR PANEL LAMPS DRIVER
23 M9 20DB/OR PASSENGER DOOR AJAR/RKE SENSE
24 G78 20TN/BK LIFTGATE AJAR SWITCH SENSE
25 D24 20WT/DG FLASH PROGRAM ENABLE
26 D25 20VT/YL PCI BUS
Chad, Lead Master Tech
Category: Chrysler
Satisfied Customers: 1041
Experience: Electrical master,Diesel Specialist,Lead tech/ shop foreman
Chad and 6 other Chrysler Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
< Last | Next >
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    117
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    93
    16 years of experience
  • http://ww2.justanswer.com/uploads/IV/ivestoy2/2011-7-21_44030_ivan.64x64.jpg Ivan's Avatar

    Ivan

    ASE Certified Master Technician

    Satisfied Customers:

    55
    ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg AUTOMSTR's Avatar

    AUTOMSTR

    ASE Certified Technician

    Satisfied Customers:

    0
    ASE Master Tech, L1, CA Smog ,30 YRS EXP
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Chrysler Technician

    Satisfied Customers:

    787
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    432
    ASE Master tech. 30+ years mechanic, shop forman, service manager