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2008 town and country..just a few minutes...has double vision

 
Repair1014U's Avatar
  • Answered by:Repair1014U
  • Repair shop owner
  • Positive Feedback: 97.1 %
  • Accepted Answers: 147
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Customer Question

i have a 2008 town and country and my touch screen radio starts off ok then goes fuzzy after just a few minutes...has double vision sometimes but mostly its just fuzz...thank you for any help

 

Country: United States
Make: Chrysler
Model: town and country
Year: 2008
Engine: 4.0

Submitted: 402 days and 10 hours ago.
Category: Chrysler
Value: $18
Status: CLOSED
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Expert:  Repair1014U replied 402 days and 10 hours ago.

Hello,
welcome to Just Answer.

What all have you tried so far?

Thanks

Customer replied 402 days and 10 hours ago.

just shutting it off and on

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Expert:  Repair1014U replied 402 days and 10 hours ago.

Hello,
thank you for getting back to me.

With this vehicle you need to get the updates for the reprogramming because there is inoperative due to either a jukebox or hard disc drive corruption concern. A radio that becomes inoperative due to either of these concerns you must have the software to due the updates.

This only takes 10 mins to do and you need to get the update from the dealer.

Thank you, XXXXX XXXXX do have the updates and have not installed them you need to go ahead and do this. There is a common problem with the radio.

Thank you

Customer replied 402 days and 9 hours ago.

I bought it used from a Chevy dealer, can they put the new software on it?

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Expert:  Repair1014U replied 402 days and 9 hours ago.

Sorry it has to be a Chrysler Dealer unless it is joined together the Chevy with Chrysler.

sorry about that.

Customer replied 402 days and 9 hours ago.

I have a Chrysler dealer here in town...roughly how much will this update cost?

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Expert:  Repair1014U replied 402 days and 9 hours ago.

It all depends on the dealer ship, some will do a no charge and then some only charge 40.00 and then there are other dealers that charge a hole hour of labor like 95.00.

Customer replied 402 days and 9 hours ago.

Last question, I appreciate you helping. How often do I have to update the software?

Accepted Answer

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Expert:  Repair1014U replied 402 days and 9 hours ago.

There are several problem with the radio and you will need to have the updates done every time the radio acts up. But you should be good for awhile with the new updates, they have been working on getting out the bugs. you should be good for at least a year or longer, some of my customers have not had any problems again. Thank you

Expert TypeRepair shop owner
Category: Chrysler
Pos. Feedback: 97.1 %
Accepts: 147
Answered: 3/11/2012

Experience: Diagnosticas & Electrical

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