I am describing this from memory since I am at work so you will have to bear with me. The end I am referring to is attached to the lift gate itself. There is a plastic piece on the end of the rod that is about thumb sized (possibly used to depress with thumb) the other end appears to be metal, cyclindrical and slightly larger at the far end.
It doesn't appear to be broken/snapped
The image helped. The retained is not attached to the stud end of the cylinder so it must be in the link (with in the wall panel?). Do I simply order a new retainer? Any tips on how to get the old/wornout retainer from within the link? I am assuming I will need to take the panel off that surrounds the gate opening, correct?
Thanks again for your help, sorry it took so long to get to the bottom of it.