How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Stone314 Your Own Question

Stone314
Stone314, Technician
Category: Chrysler
Satisfied Customers: 69
Experience:  Degree Auotmotive Technology
Type Your Chrysler Question Here...
Stone314 is online now
A new question is answered every 9 seconds

solving a horn problem with a 1999 plymouth breeze..driving down..road

Resolved Question:

I need help solving a horn problem with a 1999 Plymouth breeze. i thought i would see if this was something you have knowledge of, othewise you can pass it on to others.

it started out with the horn going off ocasionally when you were driving down the road. it did not necessarily hve anything to do with turning the steering wheel. it got to whre it did it more and more often, until it finally got to where it was blowing all the time. i assumed it was in the horn assembly, so i disconnected the battery and removed the horn assembly/air bag. the gromets around the bolts were dry rotted, and it appeared that they might be allowing a continuous connection. While factory grommets were not available, i had some "O" rings that fit snugly over the bolts, and used them. i am rasonably confident i reinstalled the springs and spacer in the same manner that they were removed, but wsince i am still having a problem, i am questioning this. it ppears simepl. Spring, plastic spacer with narrow shoulder up, to fit inside horn bracket, bracket, then bolts with "O" rings.

When i reinstall the horn, it still blows all the time. I have tried several self test inside the stering wheel, but have not really learned anything. if i hook a test light to ground, when i touch the bolt, the horn blows. when i touch the horn bracket with the ground wire attached, it does not blow. if i press the horn bracket, the horn still does not blow. this is what makes me question the installation, but i have been unable to find an exploded view of the assembly to check this. As it is, i cannot figure out how, if i pres the horn bracket, how it is supposed to make contact with the bolt, which should complete the ground.
Submitted: 2 years ago.
Category: Chrysler
Expert:  garrtim replied 2 years ago.

garrtim :

hello, this is an internal issue with the horn pad itself(switch) it will need to be replaced

Customer:

Sorry for the delay, but when i did not get an immediate response, i went onto something else. i hve been out of town this week, and have not had time to reapond. I need more information. the only horn pas, is the air bag. theer are no wires attached to it, except those that go to the clock spring. i should be able to blow the horn with the airbag off, i believe. Are you talking about there is another switch inside the steering wheel somewhere. i have a Chiltons and a Haynes book, and neither offers an exploded view of the horn assembly.

garrtim, service manager
Category: Chrysler
Satisfied Customers: 6136
Experience: 20+ years chrysler certified
garrtim and 12 other Chrysler Specialists are ready to help you
Expert:  Stone314 replied 2 years ago.
You have an harness inside your steering column that delivers power to the horn and air bag the clock spring this is your issue
Customer: replied 2 years ago.

i assume from the response above, you feel you have been treated unfairly. i have been payngin to Just Answer for over two years, so it does not cost me any exrta money to accept your answer. i do not use it every month, but have used it severaql times, and have been pleased with my service. i am not sure why you feel i should accept yur answer when we have not 4ven communicated about this issue.

 

if you will notice, i sent my original quesion on Sunday Nov 6 at 2 PM. i cehcked the computer off and on all sunday afternoon, as well as set up to receive a text if i received a response. i did not recerive a response until 8:30 AM the next morning. i was out of town for over a week, and then i was not immediately able to spend any time on the car. i replyed to the mechanic, and and you responded late Thursday evening. The previous mechanic is talking aboujt a switch, and you ae talking about the harness. we need to communicate to confirm if that is correct, before i take the steering column apart, and that is not the problem. i assure when this problem is resolved, i will pay, and possibly add a tip, but it is not uncommon for it to take a week or more to reslove a problem, depending on each of our avialability. When the problem is resloved, i will pay.

Expert:  Stone314 replied 2 years ago.
What I will do is research the issue tomorrow and have an definite answer for you.
Expert:  Stone314 replied 2 years ago.

this information should be help with the horn relay you can simply swap out the horn relay with a known good probably your ac relay to verify if that is the issue if you need any further information just let me know

 

Testing and Inspection
Horn System Test

Stone314, Technician
Category: Chrysler
Satisfied Customers: 69
Experience: Degree Auotmotive Technology
Stone314 and 12 other Chrysler Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
< Last | Next >
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    117
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    93
    16 years of experience
  • http://ww2.justanswer.com/uploads/IV/ivestoy2/2011-7-21_44030_ivan.64x64.jpg Ivan's Avatar

    Ivan

    ASE Certified Master Technician

    Satisfied Customers:

    55
    ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg AUTOMSTR's Avatar

    AUTOMSTR

    ASE Certified Technician

    Satisfied Customers:

    0
    ASE Master Tech, L1, CA Smog ,30 YRS EXP
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Chrysler Technician

    Satisfied Customers:

    787
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    432
    ASE Master tech. 30+ years mechanic, shop forman, service manager