Login|Contact Us
Question and Answer

Chrysler

Ask a Chrysler Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Dodge: My car stops dead..Three diagnostic tests and nothing shows up.

 
AMEDEE's Avatar
  • Answered by:AMEDEE
  • CHRYSLER TECHNICIAN
  • Positive Feedback: 95.4 %
  • Accepted Answers: 767
Verified Expert
in Chrysler

Recent Feedback

Positive
Amedee walked me through each step of troubleshooting this issue. Very patient,...
Positive
Thank you for your help. Our mechanic took your advice, and while your...
Positive
Very helpful. Now I know what my next step should be. Thank you.
Positive
Like I said lets see what happens befor we get to carried away. Will keep...
Positive
thank you
Positive
Will be next week before I get home & can confront independent shop owner with...
Positive
that sounds like a good way to check to see if the exhaust is bad thanks
Positive
AT LEAST WE'RE LOOKING IN ANOTHER DIRECTION. THANK YOU VERY MUCH.
Positive
Thanks for the timely response

Customer Question

My car stops dead after driving three to eleven miles. Our personal mechanic plus a Chryler and a Dodge dealer can't seem to find the problem. Three diagnostic tests and nothing shows up. We have put two computers, a crank shaft, a cam shaft, two relays (I am a woman so my terminology isn"t quite so good) a new fuel pump, new battery and water pump. I haven't been able to drive my car for two months. Also, the car will only drive for three to seven miles before the electrical system fails.

 

Country: United States
Make: Chrysler
Model: Town and Country
Year: 2003

Already Tried:
After the first test, our mechanic suggested that we replace the cam shaft and the crank shaft plus two relays. He didn't think that it would fix the problem but nothing was showing up. Got home and the car lasted five miles and stopped working. Back into the shop for a used computer. Broke down again within seven miles. Replaced the used computer again and had the same problem. After five or six times of breaking down and leaving me stranded, took it to the Chrysler dealer. Another test

Submitted: 770 days and 23 hours ago.
Category: Chrysler
Value: $18
Status: CLOSED
Picture
Expert:  AMEDEE replied770 days and 18 hours ago.

Hello!

Did you still need help?

Are there any codes in the computer?

What size engine do you have?

Customer replied769 days and 21 hours ago.

Customer/p>

 

Yes, yes, yes, I still need help with my car!!!

The code in the car computer showed that the crank shaft position sensor indicated a problem and it was replaced. This didn't fix the problem as it still continued to shut down after the engine warmed up which was three to nine miles. This information came from three professional mechanics after three separate diagnostic test. We have spent $1300 so far trying to fix this car and the origional problem still exists every time we try to use the vehicle. We have a pile of metal sitting in our garage that can't be used because no one can fix it. So far we have replaced two different used computers,several relay switches, new battery and fixed a leak in the cooling system hoping to find the problem.

The car is a Chrysler Town and Country 2003 van with an engine size of 3.3LV6. You are my last hope as I don't want to purchase another car and experience car payments again.

Thanks for your help!

 

Joy at ronwoodworker.net

Picture
Expert:  AMEDEE replied769 days and 20 hours ago.

Joy,

THanks for the reply!

Can you get the vehicle to act up so that we can run some tests?

Does the crank sensor code still pop up?

Customer replied769 days and 16 hours ago.

Customer/p>

The first thing that our mechanic did was replace the crank sensor. We still had the same problem that put the car in the shop. We took it to the dealer next for their opinion and they replaced the sensor with their parts. Took it out for test drive and said that it died six times for them. Put our parts back in that our mechanic had just replaced and sent us on our way. The car broke down on us twice taking it to our origional mechanic. Suncoast Chrysler dealer said that they couldn't get an accurate reading on their machine because we needed a new battery. (Our battery was only two years old and ran fine when we took the car in). By the way, the car stayed over night at their shop. ( I'm sure they left something to run the battery down.) According to the third shop (Dayton Andrews) they ran it in the shop and it cut out on them while it was running and they did the analyst at that time. The only code that showed up was the crank sensor and their recommendation was to put in a new computer but would not guarantee that it would fix the problem. Hope this new information works!!!!

 

Joy at XXXXX@XXXXXX.XXX

 

Picture
Expert:  AMEDEE replied769 days and 16 hours ago.

Hello!

So the engine never cranks over and not starts... it is just the stalling correct?

Is there any way you can get me the code number that was in the computer?

Customer replied769 days and 13 hours ago.

Customer/p>

Sometimes it does restart but only runs a few seconds before it stops again. When the engine is cold, it starts fine until it reaches operating temperature. Then it starts to die. We only drive it back and forth to the machanic shops which are no more than five to ten miles from our home.

 

Joy at XXXXX@XXXXXX.XXX

 

 

 

 

 

Accepted Answer

Picture
Expert:  AMEDEE replied769 days and 13 hours ago.

It sounds to me like you just have a bad module on board your vehicle shorting out pulling the computer system "off line". This is very common! A bad PCM, TCM or instrument cluster or any other module on board your vehicle could very well do this

Expert TypeCHRYSLER TECHNICIAN
Category: Chrysler
Pos. Feedback: 95.4 %
Accepts: 767
Answered: 4/13/2011

Experience: ASE MASTER TECHNICIAN ADVANCED LEVEL SPECIALIST

Ask this Expert a Question >
Customer replied766 days and 17 hours ago.

My mechanic says that it could be a bad instrument cluster as you said and he is in the process of finding us a new one. Hopefully, this will work. I am going to accept your answer and keep my fingers crossed. Thanks for all your help!!! If this doesn't work, can I get in touch with you again

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer replied761 days and 2 hours ago.

Customer/p>

Our mechanic put in an instrument cluster on our Chrysler and my husband drove it home. Your advise did not work. Our mechanic is only five miles from our home. Going to the shop, it stopped dead two blocks from the house. Coming home after the replacement of the instrument cluster it drove less than five miles before it was up to it's old trick of stopping dead. We have put in over $1500, have done everything that has been suggested and no one seems to know the answer.

I have never been so frustrated in all my life!!!! The car hasn't worked in over 2 1/2 months and is dangerous to drive at this point.

Once the tack starts to heat up, it's like someone turns the key off. My husband puts the car in nutural and then it starts right up.

At this stage, I'm afraid to drive it around the block because of the risk involved. Any advise.

 

Joy

Picture
Expert:  AMEDEE replied760 days and 21 hours ago.

Joy,

I have plenty of more things to look at..

Let me just get this straight... the gauges still go crazy and then the vehicle shuts off but can restart right away again?

Both the camshaft and crankshaft position sensor have been replaced...correct?

Was the BCM and PCM replaced? What about the TCM?40655.5290819792

Customer replied700 days and 9 hours ago.

My husband and I traded the stupid beast of a car in and bought a new vehicle. Since I talked to you the last time, the new battery went dead and the electric window on the passenger side of the Chrysler stopped working. I have never been so frustrated and at my age just could not handle anymore problems. I will never buy another Chrysler product again because of the electrical problems that can't be fixed. I feel bad that it couldn't be fixed. After 41/2 months and over $1500 of repairs and not being able to drive the car, I had enought. I still can't believe that no one out there knew the answer. Thanks anyways for your help!!!!

 

Joy

Picture
Expert:  AMEDEE replied700 days and 9 hours ago.

Joy,

Thanks for the update!

Have a great night!

 
Tweet

2 Chrysler Mechanics are Online Right Now

Ask Your Question Now
Chrysler Questions Date Submitted
Chrysler sebring: my 2008 chrysler sebring hardtop convertable 5/16/2013
Chrysler 2004: I need the wiring diagram for the power supply 5/16/2013
what is the best way to press the ball joint back in on a 2008 5/15/2013
Alert Symbol Meaning 5/15/2013
chrysler town and country: 1996 5/15/2013
Chrysler Sebring: I have byed a new ignition switch for my 5/15/2013
Chrysler 300 Limited: can a abs sensor be hit or damaged in 5/15/2013
Chrysler Pacifica: Hi, I have a 2006 Chrysler Pacifica. The 5/15/2013
Chrysler Sebring LXI: I have a 2003 Chrysler Sebring LXI 60,000 5/15/2013
chrysler 300: i have a 2006 chrysler 300,it has duel climate 5/14/2013
RSS
Next 10 >
Ask A Chrysler Mechanic
Type Your Chrysler Question Here...
characters left:

Top Chrysler Experts

See More Chrysler Mechanics

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Chrysler Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
97 Chrysler Mechanics are Online Now
Type Your Chrysler Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan