Chrysler Repair Questions? Ask a Mechanic for Answers ASAP
Dear Chrysler Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a problem which relates to motor vehicle safety exists in some 1991 through 1993 Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager and Chrysler Town and Country; late-1990 through 1993 Dodge Dynasty, Chrysler New Yorker, Salon, Fifth Avenue and Imperial; and 1991 and 1992 Dodge Monaco and Eagle Premier vehicles equipped with an antilock brake system (ABS).
The problem is...
The ABS hydraulic control unit on your vehicle (identified on the enclosed form), may experience excessive brake actuator piston seal wear and/or pump-motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during braking. This may result in increased stopping distance that could result in an accident.
What you should do..
Owners of vehicles that experience any of the following symptoms should contact their dealers immediately to schedule a service appointment:
Please bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.
If your ABS brake system is operating properly and none of the above symptoms are present, no action is necessary at this time. However, if any of these symptoms appear in the future, contact your dealer for a free repair. Keep this letter with your vehicle's other owner information in case you notice any of these conditions in the future.
What Chrysler will do...
Chrysler will test your vehicle's ABS for excessive piston and your dealer seal wear and possible pump-motor deterioration. If problems with these components are found at any time during the entire life of your vehicle, Chrysler will replace these components free of charge. The test will take about one hour to complete. Another one to two hours may be required if components must be replaced. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.
In addition to this recall action, the warranty period on other ABS components in your vehicle is being extended to 10 years or 100,000 miles, which ever occurs first. This means that if any of these other ABS components fail within 10 years or 100,000 miles, your dealer will correct the problem free of charge. This extended warranty is limited to the same conditions defined in the original warranty and does not include any base brake system components (calipers, pad/shoe linings, etc.). Further, Chrysler will reimburse owners for any previous ABS component expenses incurred within the limits of the extended warranty. Just send the original receipt to:
If you need help...
If you have any questions about whether your abs system is operating properly, contact your dealer.
If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration,XXXXX S.W., Washington, D.C. 20590, or call the Toll Free Auto XXXXX at 1-800-424-9393. (Washington, D.C. area residents may call(NNN) NNN-NNNN)
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thanks for your attention to this important matter.
THANK YOU FOR NOT GIVING A ANSWER TO ANY OF THE QUESTIONS ASK
WHAT IS A PI AND DID THIS RECALL HAVE ANYTHING TO DO WITH THE BREAKS? WHAT IS APS AND I AM NOT SURE THAT THIS VAN HAS ANTI LOCK BRAKES
Hello and welcome to Just Answer. My name is Denny; now let me see if I can help you with your Chrysler question.
I need more explanation on the PI light. What color light? Is it a warning light on the cluster?
Also i would need the last 8 of ur VIN, as Jeff said. Try reading in the drivers side corner of the windshield.