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brownjeff, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 13886
Experience:  17 years experience, ASE certified, dealership certified, Service Manager for 15 years,
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2002 Town & Country: intermittent../ both Driver side..pass side

Customer Question

2002 Town & Country, Passenger Side Window intermittent up/down function. w/ both Driver side and pass side window switch operation. Window doesn't go up all the way may only work for a couple seconds then cut out. Same with down operation.''

Is it likely motor or switch? How is Door trim secured? 2 screws and push pins? ro is it molded in lift to remove?
Submitted: 6 years ago.
Category: Chrysler
Expert:  brownjeff replied 6 years ago.
Most likely the problem is the motor.

Here is how to remove the door panel:


  1. Remove the plug and remove screw attaching door pull cup to inner door panel.
  2. Remove switch bezel and disconnect power window/memory switch.
  3. Remove screws attaching trim panel to door from below map pocket.
  4. If equipped, remove window crank.
  5. Remove screw holding door trim to door panel from behind inside latch release handle.
  6. Disengage clips attaching door trim to door frame around perimeter of panel.
  7. Lift trim panel upward to disengage flange from inner belt molding at top of door.
  8. Tilt top of trim panel away from door to gain access to latch linkage.

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Attachments are only available to registered users.

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  1. Disengage clip attaching linkage rod to inside latch release handle (Fig. 22).
  2. Separate linkage rod from latch handle.
  3. Disconnect the power door switch, courtesy lamp electrical connectors.
  4. Remove front door trim panel from vehicle.
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