There is an update that needs to be done to this vehicle that may correct your problem, here is a copy of the update.
NUMBER: 24-002-04 REV. A
GROUP: Heating & A/C
DATE: July 30, 2004
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 24-002-04, DATED
MARCH 30, 2004, WHICH SHOULD BE REMOVED FROM YOUR FILES . ALL
REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL
A/C and Heater Performance
This bulletin provides diagnostic information for A/C and heater performance complaints.
1998 -2004 (LH) LHS/300M/Concorde/Intrepid
2001 -**2005** (JR) Sebring Convertible/Sebring Sedan/Stratus Sedan
NOTE: Perform Customer Satisfaction Notification no. 857, reprogram Powertrain
Control Module (PCM), for 2000 model year LH-vehicles built prior to August
30, 1999 (MDH 0830XX).
Erratic operation of the A/C and heater systems including:
- Lack of cold air
Lack of hot air
Unrequested mode change -Automatic Temperature Control (ATC) only)
No control of mode or temperature control
Tapping noise from blend door
The above Symptoms may be accompanied by the following Diagnostic Trouble Codes
- Blend door feedback
Blend door stall
A/C control mode door input shorted to battery
Mode door stall
In car temp sensor failure
ATC messages not received
24-002-04 REV. A -2
- Do not attempt to remove A/C control until after this entire Diagnosis and Repair
Procedure has been performed.
- Verify customer reported symptom(s) if possible.
- Check for the presence of DTCs with the scan tool (DRBIII®) and record on the
repair order. If a DRBIII® is not available reference the appropriate Service Manual Heating
and Air Conditioning "Self Diagnostics" procedure and record any present
DTCs on the repair order. If Symptoms and/or DTCs other than those listed above
are present, repair as necessary. If a Symptom(s) and/or DTC(s) listed above is
present, perform the Repair Procedure.
1. With the vehicle at room temperature 10°-27° C. (50° to 80° F.), remove the M-1 circuit
fuse for ten minutes to erase DTCs.
2. Install the M-1 fuse and start the vehicle, this will initiate the HVAC system calibration.
Allow approximately five minutes for the calibration to complete.
3. Operate the vehicle and HVAC system to verify that Symptoms and/or DTCs are gone.
If tapping noise or Blend Stall/Feedback DTCs re-occur, additional diagnosis will be
Reimbursable within the provisions of the warranty.
Labor Operation No: Description Time
24-50-09-90 Recalibrate HVAC Control Assembly 0.3 Hrs.
XX Service Adjustment