How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Scott Your Own Question

Scott
Scott, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1638
Experience:  ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models
12331040
Type Your Chrysler Question Here...
Scott is online now
A new question is answered every 9 seconds

Grand Voyager: engine starts to turn..dies..wipers..car wont start

Resolved Question:

We have a 1998 Plymouth Grand Voyager minivan and we have been vexed because intermittantly and unpredictably it will not start. Each time this happens, the key is inserted in the ignition and turned and the engine starts to turn over and immediately dies, this will happen for three to four times, and then when you turn the key the fourth or fifth time nothing happens, the car seems dead. The battery is fine and the lights, wipers, radio, etc. work but the car won't start. The first time this happened we had it towed, but by the time the mechanic checked it, it started fine. This problem might happen twice a week or not for two or three months. Each time when it doesn't start, we try over and over, reinsert and jiggle the key, try a new key, etc. But after an hour, or a few hours, if we keep trying it, all of a sudden it will start and work fine until the next time it happens. Our mechanic replaced the starter and a cam shaft sensor, but the problem persisits. Please help!
Submitted: 5 years ago.
Category: Chrysler
Expert:  Scott replied 5 years ago.

Hello,

 

Ahhh, the mysterious no starting Voyager/caravan syndrome. I would bet my ex wifes bank account I know what the issue is. Had a many of these spend some time at the shop until we could get them to act up. After we started seeing a repeat of these vans coming in on the hook, we started instructing out clients with the same symptoms as yours to purchase a cheap rubber mallet.

 

No, not to smack yourself in the head; however, I bet at times when this breaks down, you would like too. No, beat the van instead. Next time you get the "crank, no start" get out, bend over and smack the fuel tank a couple of times on the bottom about center of the tank. Re attempt the start. If it starts, like I think it will, hang a pump in it.

 

If this does not diagnose it, the only other way to diagnose this is to have it spend some time with the shop. I have driven vehicles home with fuel gages taped to the windshield and scan tools recording, just to break down and go "Ooooh, so thats what the problem is." Some times, a techs gotta break down too to fix the issue.

 

So, buy a mallet.

 

Let me know.

 

Scott.

Customer: replied 5 years ago.

So when you say "hang a pump in it" you mean replace fuel pump? I am willing to try almost anything, but I am curious to know why banging on the gas tank makes a difference?

Expert:  Scott replied 5 years ago.

The fuel pump is a electric motor. At times, the brushes in the moter wear, and get hot. A good thumping gets the motor moving again.

 

Like I said, I am about 95% on this just because it fits in the usual M.O. for a Chrysler/plym/dodge van intermitant no start condition.

Scott, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1638
Experience: ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models
Scott and 8 other Chrysler Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
< Last | Next >
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    117
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    93
    16 years of experience
  • http://ww2.justanswer.com/uploads/IV/ivestoy2/2011-7-21_44030_ivan.64x64.jpg Ivan's Avatar

    Ivan

    ASE Certified Master Technician

    Satisfied Customers:

    55
    ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg AUTOMSTR's Avatar

    AUTOMSTR

    ASE Certified Technician

    Satisfied Customers:

    0
    ASE Master Tech, L1, CA Smog ,30 YRS EXP
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Chrysler Technician

    Satisfied Customers:

    787
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    432
    ASE Master tech. 30+ years mechanic, shop forman, service manager
 
 
 
Chat Now With A Chrysler Mechanic
Scott
Scott
Chrysler Mechanic
1638 Satisfied Customers
ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models