How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris Your Own Question

Chris
Chris, Shop Foreman
Category: Chrysler
Satisfied Customers: 10107
Experience:  25 years certified Chrysler technician and ASE Certified Master Technician
12365498
Type Your Chrysler Question Here...
Chris is online now
A new question is answered every 9 seconds

1996 Chrysler Concorde: driven..trip..poured..from area of water pump

Customer Question

1996 Chrysler Concorde 3.5- coolant leaking and water pump apparently failed while being driven on a trip. Coolant poured out from area of water pump, and when mechanic tried to replace the pump, he says there is coolant in the oil, and the engine is ruined. Engine still runs, without knocking, etc. Can mechanic be sure engine is ruined- it only has 73,000 miles?
Submitted: 5 years ago.
Category: Chrysler
Expert:  Chris replied 5 years ago.

Hello and welcome to just answer Chrysler. If the engine overheated to the point that the head gasket(s) started to leak, then you will probably need to replace the head gaskets and maybe the head(s) themselves. If it overheated enough to crack the engine block then the engine would need to be replaced. Ask your mechanic to tell you where the coolant entered the crank case and then decide what needs to be done.

Hope this information helps. Let me know if you need more assistance with this.

 

Chris

Customer: replied 5 years ago.
The mechanic says the coolant entered at the water pump- the seep hole couldnt drain it fast enough and i think he said the bearing and/or seal on the water pump failed. No indication of a head gasket blown- and no cracked block noted- there was no white smoke, and the engine was still running when my daughter turned it off because of the idiot light- she tried to add coolant, and it leaked out at the water pump
Customer: replied 5 years ago.
the mechanic also claims that because of the amount of coolant in the oil, he is sure the bearings, etc have been worn and that they would fail and/or throw a rod if he replaced the water pump and we tried to drive the car home- this happened 400 miles from home while my daughter was on a trip, and I am trying to deal with it at a distance. I think the mechanic is dealing in good faith (at a Pepboys) but I dont know him, dont know exactly how the water pump failed, havent seen the car, etc. I just find it hard to believe that a car with 73000 miles that runs needs a new engine- is a large amount of coolant in the oil always fatal??
Expert:  Chris replied 5 years ago.

A large amount of coolant does not necessarily mean engine death. The oil can be changed a few times to get the coolant out of the crank case and you will probably be ok, however we need to know how the coolant got there. It could be through an intake manifold passage which could be repaired (new gaskets etc.) or it could be a major problem such as cracked block, heads, etc. It is hard to say what kind of shape the bearings are unless the mechanic removes the pan and inspects rod/main bearings. I have seen coolant get into the oil and not cause bearing damage, but you don't know until you inspect them. The next step is to ask the mechanic how the oil got contaminated with coolant and then decide what to do next.

 

Chris

Chris, Shop Foreman
Category: Chrysler
Satisfied Customers: 10107
Experience: 25 years certified Chrysler technician and ASE Certified Master Technician
Chris and 4 other Chrysler Specialists are ready to help you
Customer: replied 5 years ago.
He claims the coolant got in through the waterpump seal or bearing, not the heads, manifold or block
Expert:  Chris replied 5 years ago.

Then you will probably be ok. Just have the oil changed/flushed after the water pump has been replaced. If there is no strange noises (rod knock etc.) the engine is probably ok.

 

Thank you for the accept.

 

Chris

Customer: replied 5 years ago.
the mechanic is going to drop the pan and check out the bearings, etc. I will keep you advised, and really appreciate your help
Expert:  Chris replied 5 years ago.

Sounds good. That is probably your best move at this point. let me know,

 

Chris

Customer: replied 5 years ago.
Chris
The mechanic did as you suggested, dropped the oil pan and said the bearings, etc looked ok- much to his surprise- (he had 40 years experience, including running an engine rebuild shop). He appologized, replaced the water pump and timing belt ($675), and my daughter drove the car home 400 miles without incident. Thank you!
Expert:  Chris replied 5 years ago.

That is fantastic news! I am glad it all worked well and that your daughter made it home safely. Thank you for the bonus and for using just answer!

 

Chris

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
< Last | Next >
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/molurch/2012-6-6_214526_500.64x64.png Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Aftermarket & Factory Electronics

    Satisfied Customers:

    384
    Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    117
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    93
    16 years of experience
  • http://ww2.justanswer.com/uploads/IV/ivestoy2/2011-7-21_44030_ivan.64x64.jpg Ivan's Avatar

    Ivan

    ASE Certified Master Technician

    Satisfied Customers:

    55
    ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg AUTOMSTR's Avatar

    AUTOMSTR

    ASE Certified Technician

    Satisfied Customers:

    0
    ASE Master Tech, L1, CA Smog ,30 YRS EXP
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Chrysler Technician

    Satisfied Customers:

    787
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    432
    ASE Master tech. 30+ years mechanic, shop forman, service manager
 
 
 
Chat Now With A Chrysler Mechanic
Chris
Chris
Chrysler Mechanic
10107 Satisfied Customers
25 years certified Chrysler technician and ASE Certified Master Technician