How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gary Your Own Question
Gary
Gary, ASE Certified Technician
Category: Chevy
Satisfied Customers: 839
Experience:  Senior Technician
84449473
Type Your Chevy Question Here...
Gary is online now
A new question is answered every 9 seconds

2012 Chevy Cruze. It keeps saying remote not detected.

Customer Question

2012 Chevy Cruze. It keeps saying remote not detected. Replaced the battery in the fob and it stopped for about a week and now doing it again.
JA: Have you double-checked to make sure the positive and negative signs are lined up correctly?
Customer: Yes, my fiance is an engineer. We also replaced ignition switch or something like that bc the car was also cutting off while driving. There was also an O ring leak that was fixed. So, now the car does not cut off, but still issue of key not detected warning.
JA: Are you fixing your Cruze yourself? What have you tried so far?
Customer: the car belongs to my 16 yo and she is just terrified to drive it bc of the past issues of cutting off while driving.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I took it to the Chevy dealer and they cannot find anything wrong. Then it happened again today.
Submitted: 3 months ago.
Category: Chevy
Expert:  Gary replied 3 months ago.

Hello! My name is Gary.
Welcome to JustAnswer.
I'm reviewing your question now, and will post back with a reply shortly.

Expert:  Gary replied 3 months ago.

Hello there,

Do you have two working keys and this happens with either key?

Do you know where the key reader slot in the console is?

Gary

Customer: replied 3 months ago.

just one and yes

Expert:  Gary replied 3 months ago.

Does it still say remote not detected when you fit the key in the console slot?

Does the car start?

Gary

Expert:  Gary replied 3 months ago.

Hi again,

Normally to replace a key would be a dealer job.

This may help:

http://keys-remotes.com/product_info.php?products_id=193

It mentions remote not detected for low battery condition.

Perhaps your key is faulty.

Gary

Expert:  Gary replied 3 months ago.

Hello again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

Expert:  Gary replied 3 months ago.

Hello again,

How did you go with your problem?

Did a dealer sort this for you?

I hope my advice has been of assistance to you.

Kind regards

Gary