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Gary
Gary, ASE Certified Technician
Category: Chevy
Satisfied Customers: 744
Experience:  Senior Technician
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I have a 2008 chevy impala an i had another starter put on

Customer Question

I have a 2008 chevy impala an i had another starter put on there an somehow now my car wont crank an auto theft lock system is on what can i do
JA: When you turn the key, do you get a single loud click, or a series of rapid ones?
Customer: When i turn my key every thing come on it want crank an also the black part around my key its snaps off so i had duck tape around to keep key in place
JA: Soon. I'm trying to find the right Chevy mechanic for you right now. As soon as they are ready, I will let you know.
Customer: K
JA: Are you fixing your Impala yourself? What have you tried so far?
Customer: No i had someone to look at it i bought a new battery also i hvent tried to reset it myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: A price
Submitted: 18 days ago.
Category: Chevy
Expert:  Gary replied 18 days ago.

Hello there,

This sounds like an immobilizer issue.

Either the immobilizer is not reading the key, or the key is faulty.

Can you get a scan for codes of the vehicle please?

Gary

Expert:  Gary replied 13 days ago.

Hello again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

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