cant open the lid on the red box that holds the battery cable
JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: I checked with a voltmeter, and the battery is not leaking. I just need to know how to open the red box
JA: What is the model/year of your Chevy?
Customer: I've done it before with no problems. 2001 Silverado
JA: Are you fixing your Silverado yourself? What have you tried so far?
Customer: My truck would not start this morning after a drop in temperature last night. Tried to charge it on the battery posts, but couldn't. The owner's manuel referred me to the red box on the side of the engine
. I have opened this box in the past, without any trouble, now it won't open. How can open it?
JA: Anything else you want the mechanic to know before I connect you?