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Clifton B.
Clifton B., Auto Service Technician
Category: Chevy
Satisfied Customers: 3851
Experience:  Master Auto Tech
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My car won't start an a lock sign came up an when i try to

Customer Question

my car won't start an a lock sign came up an when i try to started it it would click a lot
JA: Where exactly do you think the noise is coming from? And how long has this been going on?
Customer: it sounds like when your battery is dead an it just started
JA: What is the model/year of your Chevy?
Customer: malibu 2010
JA: Are you fixing your Malibu yourself? What have you tried so far?
Customer: it just happen an i have tried nothing yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: no i try to jump it it would start then die
Submitted: 5 months ago.
Category: Chevy
Expert:  Clifton B. replied 5 months ago.

hi my name is ***** ***** i can help

Expert:  Clifton B. replied 5 months ago.

we can also talk by phone if you like ?

Expert:  Clifton B. replied 5 months ago.

so you can jump start the car but when you disconnect the jumper it die ??

Customer: replied 5 months ago.
that right we jump the car it start then die before we disconnect it
Customer: replied 5 months ago.
what do you think it could be
Expert:  Clifton B. replied 5 months ago.

this means that the alternator is not charging the system you most likely need to replace the alternator

Expert:  Clifton B. replied 5 months ago.

after the car os started the alternator will take over from the battery if the alternator is not charging the car will die /.

Customer: replied 5 months ago.
but the radio is on an the light still work an all other electrical thing work
Expert:  Clifton B. replied 5 months ago.

yes it take very little power to run the radio so they may still work

Customer: replied 5 months ago.
how can i check the alternator is not working
Expert:  Clifton B. replied 5 months ago.

you can use the charging system tester

Customer: replied 5 months ago.
ok an where do i hook it on to test
Expert:  Clifton B. replied 5 months ago.

other the that you will need to remove it and take it to the auto store they can check it there with the same tester

Expert:  Clifton B. replied 5 months ago.

to the battery

Customer: replied 5 months ago.
ok thank s i will try that
Expert:  Clifton B. replied 5 months ago.

it will test the battery and charging system from there

Customer: replied 5 months ago.
thanks again i will try that
Expert:  Clifton B. replied 5 months ago.

your welcome -please rate the service before you go as this is the only way for me to get pay thanks