How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15133
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

The cluster was replaced at a shop but now is not working ;

Customer Question

the cluster was replaced at a shop but now is not working ; none of the gauges are reading
JA: What is the model/year of your Chevy?
Customer: 2003 3500 van
JA: Are you fixing your 3500 yourself? What have you tried so far?
Customer: checked connection to panel & checkedfuses
JA: Anything else you want the mechanic to know before I connect you?
Customer: seemed to go in & out when hitting a bump
Submitted: 20 days ago.
Category: Chevy
Expert:  Pete replied 20 days ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Did this issue now only occur after the cluster was replaced or was the cluster replaced to try and resolve this issue here?

Are there any running or shifting issues with this fault here at all?

Let me know so we can continue,thanks Pete.