How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15133
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

Try again I have a 2009 Duramax diesel crew cab which will

Customer Question

Try again I have a 2009 Duramax diesel crew cab which will not start. And a dash on this respect Domata shows and illuminated engine block and to the right it shows a horizontal worm or spring .what do the symbols mean and what is wrong with starting the car?
Submitted: 21 days ago.
Category: Chevy
Customer: replied 21 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  GM Tech (Cam) replied 21 days ago.

Hi there, I am Cam.
The check engine light on is good when you turn the key on, it means the engine computer is alive.
The spring is a glow plug indicator and that is also good sign.
Now for the no starting, does the engine crank with the key? Do you hear a click when you turn the key?

Customer: replied 21 days ago.
A slight click.
Expert:  GM Tech (Cam) replied 21 days ago.

Ok, so you get a click, that means something is happening and I suspect it means you have a bad connection at the battery, starter , possibly even a faulty starter.
Can you get someone to listen for where the click is happening?