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AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 24419
Experience:  ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
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For the last month or so my suburban has been taking at

Customer Question

for the last month or so my suburban has been taking at least 3 or 4 cranks to start...now it will just crank and not start...Can you help?
JA: What is the voltage at the battery?
Customer: 12v
JA: What year is your Suburban?
Customer: 1997
JA: Are you fixing your Suburban yourself? What have you tried so far?
Customer: it just happened this morning...nothing yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Chevy
Expert:  AMEDEE replied 1 month ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Customer: replied 1 month ago.
ok...thanks
Expert:  AMEDEE replied 1 month ago.

Have you checked for spark and or fuel when cranking?

Are there any codes in the computer?

Customer: replied 1 month ago.
are you there?
Customer: replied 1 month ago.
has spark and fuel when cranking
Expert:  AMEDEE replied 1 month ago.

YES< I am here

Customer: replied 1 month ago.
have not scanned yet
Expert:  AMEDEE replied 1 month ago.

Ok, what is the fuel pressure at?

Customer: replied 1 month ago.
not sure
Expert:  AMEDEE replied 1 month ago.

Ok, then how do you know it has fuel?

Customer: replied 1 month ago.
fuel came out when i loosened the line into the fuel injection and cranked the truck
Expert:  AMEDEE replied 1 month ago.

Ok, excellent! However, that does not mean the fuel pressure is within specs.

Does the engine run on starting fluid?

Customer: replied 1 month ago.
haven't tried that
Customer: replied 1 month ago.
What are the possibilities?
Expert:  AMEDEE replied 1 month ago.

If the fuel pressure is low, then chances are you have a weak fuel pump. This is very common.

If there is no spark, then you could have a bad crankshaft position sensor, ignition coil/secondary ignition components.

Expert:  AMEDEE replied 1 month ago.

Did you have any further questions?

Expert:  AMEDEE replied 1 month ago.

Good afternoon.

I see you have viewed my last reply but have not responded back. I am just checking in to see if you have any further questions or to see if you still need help with anything? If so, please let me know as I will be happy to help. If I have answered all of your questions, please dont forget to honor the good faith rating system to complete this conversation.

Thank you and have a great weekend!

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