How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask cardoctor71 Your Own Question
cardoctor71
cardoctor71, ASE Certified Technician
Category: Chevy
Satisfied Customers: 672
Experience:  MasterCertified ASE Technician With 35 years experience
36867192
Type Your Chevy Question Here...
cardoctor71 is online now
A new question is answered every 9 seconds

I have a 2013 Malibu. The instrument cluster has gone dark

Customer Question

I have a 2013 Malibu. The instrument cluster has gone dark and no gauges are working. It had a few times while driving that all the lights would come on for a second and then go back to normal while all other car functions kept working. The only other thing i notice is the outside temperature is also not working on the radio display which is still on. All fuses are good and i tried replacing the panel dimmer switch to see if that was the issue. Looking to see what direction to go now.
Thanks Chris
Submitted: 5 months ago.
Category: Chevy
Expert:  cardoctor71 replied 5 months ago.

unfortunately these instrument clusters are non serviceable, and require programming after installation first step would be to take it to GM Dealer to attempt reprogramming, if that fails it would most likely be replaced under your warranty. Please rate my service, if you have additional questions i will answer them until you are completely satisfied with my answers.

Expert:  cardoctor71 replied 5 months ago.

Please rate my service, if you have additional questions i will answer them until you are completely satisfied with my answers.

Related Chevy Questions