How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gary Your Own Question
Gary
Gary, Chevy Technician
Category: Chevy
Satisfied Customers: 16101
Experience:  15 years GM master tech
19513769
Type Your Chevy Question Here...
Gary is online now
A new question is answered every 9 seconds

2000 chevy pickup won't start, It cranks, I think the fuel

Customer Question

2000 chevy pickup won't start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: It cranks, I think the fuel pump isn't working or maybe not getting power
JA: What is the model of your '00 Chevy?
Customer: 3500
JA: Are you fixing your 3500 yourself? What have you tried so far?
Customer: tried to find voltage at fuel pump - no voltage when key turned on
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Chevy
Expert:  Gary replied 5 months ago.

at the grey wire at the fuel pump when cranking it over that wire shows no volts when cranking it over ?

what size engine ?

Customer: replied 5 months ago.
V8 don't know size. I have to open wiring harness to find grey wire and then find someone to crank engine while I look for voltage
I am by myself here
Expert:  Gary replied 5 months ago.

ok can you reach up or get to the top of the tank to test it ?

if the grey shows 12 volts when cranking it over and the big black is a confirmed good ground then the fuel pump is bad

you can always get me back for FREE for any follow up any time with this question even after you rate me here at Justanswer

if you have any questions please ask as i do not get credit for my work until you rate me here at Justanswer