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Gary
Gary, ASE Certified Technician
Category: Chevy
Satisfied Customers: 743
Experience:  Senior Technician
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Okay my 2013 ChevycSonic LTZ hatch will not open and I

Customer Question

Okay my 2013 ChevycSonic LTZ hatch will not open and I replaced one relay already. I give so why wont it open?
Submitted: 3 months ago.
Category: Chevy
Expert:  Gary replied 3 months ago.

Hi Deedee,

The first thing do you need to do is scan the vehicle for any codes.

More than likely, there is one to do with the rear latch.

Here is the diagnosis for rear hatch malfunction.

Gary

Expert:  Gary replied 3 months ago.

Hi Deedee,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

Customer: replied 3 months ago.
Does this charge me everytine you reapond? I am still looking. Bought th3 button hatch this far need to put it on
Expert:  Gary replied 3 months ago.

I don't think it charges anything until you rate my service to you.

Ok, so you are about to replace the hatch button.

I'll leave you to it.

You might be lucky.

With a scan tool, you could see in data where the fault is.

Gary

Customer: replied 3 months ago.
Ok thank you will keep ya informed.
Expert:  Gary replied 3 months ago.

Ok, let's hope you will fix it.

Gary

Customer: replied 3 months ago.
Wasnt the push button replacement wither ugh. Still trying
Expert:  Gary replied 3 months ago.

You have replaced the latch and the button and still not working.

Should you read the diagnosis table I added above?

Gary

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