How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15133
Experience:  GM Grand Master Technician 2007. 14 years experience.
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

Tried to reverse truck out of garage, wouldn't reverse. Now

Customer Question

Tried to reverse truck out of garage, wouldn't reverse. Now stuck in gear and unable to start.
JA: Will the headlights turn on? Is the battery fully charged? What is the model/year of your Chevy?
Customer: Yes headlights, battery. Chevy Silverado 2500 HD 2011 (Gas, not diesel)
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Hoping to but at this point don't know what to try.
JA: Anything else you think the mechanic should know?
Customer: That's all I know
Submitted: 2 months ago.
Category: Chevy
Expert:  Chad Farhat replied 2 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be posting a reply ASAP

Expert:  Chad Farhat replied 2 months ago.

what is the mileage ?

do you have a diagnostics scanner to retrieve fault codes ?

is this the first this happens ?

Lets try the below procedure for now . lets see if a module needs resetting and not a mechanical issue ?

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )

2- Wait 10 minutes

3- Make sure all doors are closed

4- Reconnect battery Cables

5- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

6- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician