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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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Tried to reverse truck out of garage, wouldn't reverse. Now

Customer Question

Tried to reverse truck out of garage, wouldn't reverse. Now stuck in gear and unable to start.
JA: Will the headlights turn on? Is the battery fully charged? What is the model/year of your Chevy?
Customer: Yes headlights, battery. Chevy Silverado 2500 HD 2011 (Gas, not diesel)
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Hoping to but at this point don't know what to try.
JA: Anything else you think the mechanic should know?
Customer: That's all I know
Submitted: 9 months ago.
Category: Chevy
Expert:  Chad Farhat replied 9 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be posting a reply ASAP

Expert:  Chad Farhat replied 9 months ago.

what is the mileage ?

do you have a diagnostics scanner to retrieve fault codes ?

is this the first this happens ?

Lets try the below procedure for now . lets see if a module needs resetting and not a mechanical issue ?

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )

2- Wait 10 minutes

3- Make sure all doors are closed

4- Reconnect battery Cables

5- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

6- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician