How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan
Dan, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1335
Experience:  Dealer Auto Technician
94707146
Type Your Chevy Question Here...
Dan is online now
A new question is answered every 9 seconds

My son and I replaced the starter on s 2004 Chevy Tahoe.

Customer Question

My son and I replaced the starter on his 2004 Chevy Tahoe. Once we were done getting it in the housing, we had to push a lil hard to get it back in BUT it went in and we bolted it back down. Before we took out the old one, I disconnected the pos battery cable. Once done, i put it back. We attemted to start the ttuck and now it just cranks and cranks but wont start. We are baffled. It started perfect b4 we began the project. The only other thing to add is that by the starter, there is a wiring harness hanging that has 3 lil small wires in it that look like it had a connector of some sort on the end. I search everywhere within reach of ghe wire but dont see a place for it. I honestly dont know if was ever connected or even has anything to do with it or not. But we just crank and crank and rested and CRANKED. It just turns over. HELP!!!!
Submitted: 4 months ago.
Category: Chevy
Expert:  Dan replied 4 months ago.

The oil level sensor is in that area. Any dash lights on? Do you have a scan tool that you could use to pull any codes?

Customer: replied 4 months ago.
No i dont but i see the lil two wires plugged into a big plastic nut. That's still in place
Expert:  Dan replied 4 months ago.

Yes that is the oil level sensor

Expert:  Dan replied 4 months ago.

The crank sensor has 3 wires and would cause a no start

Customer: replied 4 months ago.
It's still connected. I mean the truck ran fine. We just put the starter on and it justs cranks and cranks like it would do if it was out of fuel .which it isn't
Customer: replied 4 months ago.
3 little small wires?
Customer: replied 4 months ago.
In the same harness as the starter cable also?
Expert:  Dan replied 4 months ago.

Yes it is really close to the starter.

Customer: replied 4 months ago.
OK ill crawl back under and look again......give me a few
Expert:  Dan replied 4 months ago.

Sounds good

Customer: replied 4 months ago.
Well i got back under and still dodnt see it BUT after looking at your pic I googled replacement and it looks like I have to take the starter out again because its behind it. Is this correct?
Expert:  Dan replied 4 months ago.

That is right, you need to remove the starter to gain access to it.

Customer: replied 4 months ago.
I did. It's still connected. We still can't get it started. We're gonna have it towed to dealer tommorrow unless you have another suggestion
Expert:  Dan replied 4 months ago.

Do you hear the fuel pump buzz when you turn the key to the on position?

Customer: replied 4 months ago.
Expert:  Dan replied 4 months ago.

The next thing would be to check for spark while cranking.

Customer: replied 4 months ago.
Ok
Expert:  Dan replied 4 months ago.

Let me know what you find.

Customer: replied 4 months ago.
Will do. Thanks
Expert:  Dan replied 4 months ago.

Thank you