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ZZDaryl, Chevy Technician
Category: Chevy
Satisfied Customers: 12547
Experience:  28 year experience, Master Mechanic
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I have a 2012 chevy malibu and it wont start when I turn the

Customer Question

I have a 2012 chevy malibu and it wont start when I turn the key i dont hear anything
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: The car is in park and my lights on my dashboard wont go off
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Well for 1 this happened last nite i called triple a and got it towed ho
JA: Anything else you think the mechanic should know?
Customer: Home and all i tried was a jump but triple a said the battery is fine
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chevy Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Chevy
Expert:  ZZDaryl replied 3 months ago.

Can you tell me what engine you have? Also are you saying the dash lights will not go off even with the key out of the ignition?

Customer: replied 3 months ago.
I have no clue i jus know its a 4 cylinder yes im about to go outside and see if the lights are still on
Customer: replied 3 months ago.
I cant even unlock the door i think the battery is dead now
Expert:  ZZDaryl replied 3 months ago.

It sounds like this will be a ignition switch issue but to be sure it would take some electrical testing, and the battery will need charging, let me know if you need help with that.