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GM Bob
GM Bob, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1041
Experience:  30 plus years. experience as GM technician, ASE Master Technician and GM Certified.
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I have a 2011 Chev Silverado, - cannot control passenger

Customer Question

I have a 2011 Chev Silverado,
- cannot control passenger side window Front/Back , either using passenger buttons nor driver side control.
- no cruise control
- cannot control side mirrors.
- able to lock all doors from passenger side, but cannot from drivers side
I have installed a new interior fuse box control with new fuses.
- Still cannot control window on passenger side F/B.
- still no cruise control
- both driver and passenger mirror will move up/left but will not go down/right
- lock all doors not functioning either
Submitted: 9 months ago.
Category: Chevy
Expert:  GM Bob replied 9 months ago.

Hello my name is Bob.

Sorry for the wait do you still need help?

If so can you post your VIN#

Customer: replied 9 months ago.
1GCRKREAOBZ248643
Expert:  GM Bob replied 9 months ago.

Was everything happening before you replaced the fuse block?

Customer: replied 9 months ago.
Everything I mentioned at the begining. Nothing changed after changing fuse box, with the exception of the mirrors as mentioned already
Expert:  GM Bob replied 9 months ago.

Do you have a test light or voltmeter?

Do you have power at your Power mirror fuse?

There is a 25 amp breaker for the right side doors in the fuse block does it have power?

Expert:  GM Bob replied 9 months ago.

So just to be clear.

The driver master switch can only operate the driver window and the driver side rear window?

The passenger front switch will NOT operate the window.

The passenger rear switch will NOT operate the widow.

So all the widows on the right side don't work?

Customer: replied 9 months ago.
my husband has a tester and tested all.The driver master switch can only operate the driver window and the driver side rear window? YESThe passenger front switch will NOT operate the window. CORRECTThe passenger rear switch will NOT operate the widow. CORRECTSo all the widows on the right side don't work EXCATLYThe mirrors will move up/left but not down/right
Customer: replied 9 months ago.
There is NO contact to all mentioned above including cruise control, windows, mirror
Expert:  GM Bob replied 9 months ago.

I just want to work on the widows first.

So you have power at the 25 amp breaker? On both sides. There is two breaker in the fuse panel for left and right door.

If so need to pull front or rear right side door panel.
Need to check for power on the RED/White wire

Customer: replied 9 months ago.
I will need to get back to you. My husband is out of town and working in a non reception area to contact him via cell. Thanks
Expert:  GM Bob replied 9 months ago.

That fine just keep me posted.

Thank you

Expert:  GM Bob replied 8 months ago.

Just checking to see if you need more help?

Let me know if I was helpful

Thank you