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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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I'm having a problem with the blue tooth locking up my

Customer Question

I'm having a problem with the blue tooth locking up my radio, and causing the radio to stay on at all times on a 2015 Equinox.
Submitted: 12 months ago.
Category: Chevy
Customer: replied 12 months ago.
This is the second time this has happened. The first time the battery died and had to jump it, and the radio reset
Customer: replied 12 months ago.
Now the radio is only backlight and
Customer: replied 12 months ago.
Now the radio is backlight only, plus the configure and volume are on operational even with the key off
Customer: replied 12 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  GM Bob replied 12 months ago.

Hello my name is Bob

Can you post your VIN#

Customer: replied 12 months ago.
Hello Bob,I finally got it to reset by turning the key to only the accessory position. Not sure why but it is operating properly now
Expert:  GM Bob replied 12 months ago.

There has been some program updates for some radio lockup.

If you post your VIN #

I can check for you

Expert:  GM Bob replied 12 months ago.

The radio problem you having may still be covered under warranty.

GM has had a lot of problems with radio lockup.

Please let me know if you still need my help.

Thank you