How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Auto Mech / Electronics
Category: Chevy
Satisfied Customers: 20528
Experience:  Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
1609972
Type Your Chevy Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

MY 2015 2500 HD silverado had activated the theft protection

Customer Question

MY 2015 2500 HD silverado had activated the theft protection feture, as a result i have No electronics how do i reset this? It would be nice to have AC on this 95 degree day
Submitted: 5 months ago.
Category: Chevy
Expert:  Don 'Mo Lurch' replied 5 months ago.

.

sorry for the delay............
.
Greetings...... “Hi, I’m Don (akaCustomer and I look forward to helping you!”
.

PassLock or AntiTheft would not result in A/C not working........PassLock or AntiTheft would only keep the Engine from running, as it shuts off the Fuel Pump & / or Starter.
.
IF everything worked prior to this issue, do this:
Close Hood & ALL Doors
Leave vehicle "UNDISTURBED" for at least 15 minutes
Unlock Vehicle with Remote
Try Starting, while observing the Security Light
IF the Security Light stays ON, then you have an issue with the Transponder & / or PassLock System & use of GM Dealer Scan Tool is needed to Test & Program
apprx 1 hour labor

.
IF you need more information, please ask "prior" to Rating.
.
Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.

Customer: replied 5 months ago.
Ok ill give that a try, when i start it, it flashes anti theft deterrent system on the dash and then proceeds to tell me to service, air bags tire monitoring and more or less all the electronics things, also none of my gauges work
Expert:  Don 'Mo Lurch' replied 5 months ago.

Thank you for the added info.......

Be sure the Battery is "fully charged"......You need "amps"....voltage check will not be accurate, as a Battery can read 12 Volts, but not have enough Amps to start......
IF you are not sure, jumper or charge the Battery
This can also be a BCM issue, as the BCM controls the PassLock.......

let me know what you find

Customer: replied 5 months ago.
I don't think it's a voltage issue as its starts without hesitation
Expert:  Don 'Mo Lurch' replied 5 months ago.

that would be correct......was not sure it started.......
This sounds like either a "Communication failure" or the BCM, as the BCM commands a number of components ON & OFF, including the ones you posted
Which needs to be tested via GM Dealer Scan Tool

Expert:  Don 'Mo Lurch' replied 5 months ago.

did you need more info?