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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15181
Experience:  GM Grand Master Technician 2007. 14 years experience.
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2004 Chevy Express 3500 cutaway box truck not starting.

Customer Question

Customer: 2004 Chevy Express 3500 cutaway box truck not starting.
JA: Thanks. Can you give me any more details about your issue?
Customer: Replaced starting relay. Turn key nothing happens. 2nd day into troubleshooting. I can jump out the start relay to start the truck so it seems to not be getting the start signal when the key is turned.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Chevy Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: waited 13 hrs yest and finally got an answer at 3am that gave just basic info. hopefully better this time.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Chevy
Expert:  Dave Nova replied 11 months ago.

Does your van have gasoline engine or diesel?

Customer: replied 11 months ago.
gas. No remote start, no antitheft.
Expert:  Dave Nova replied 11 months ago.

Do you have voltage at the CRANK fuse in the underhood fuse panel with the key in the Start position?