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Daniel Jones
Daniel Jones,
Category: Chevy
Satisfied Customers: 500
Experience:  GM A Tech at Straub Buick GMC
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I have a 2014 Impala. the radio is muted and wont play. It

Customer Question

I have a 2014 Impala. the radio is muted and wont play. It shows the speaker icon with a slash thru it, but when I press the power button to unmute it doesn't do anything.
Submitted: 1 year ago.
Category: Chevy
Expert:  Daniel Jones replied 1 year ago.

Hello! Welcome to the site! Thanks for coming! I'm Dan J. I'm here to provide as much information and insight as I can, to best answer your question.

Could you provide me with your VIN# ***** I can see what system your vehicle has.

Customer: replied 1 year ago.
2G1125S31E9297594
Customer: replied 1 year ago.
Leaving wrk. Gotta go to my email.
Expert:  Daniel Jones replied 1 year ago.

Did you try hitting the mute button on the steering wheel?

Expert:  Daniel Jones replied 1 year ago.

(Phone/Mute)

Press to decline an incoming call, or end a current call. Press to mute or unmute the infotainment system when not on a call.

Expert:  Daniel Jones replied 1 year ago.
Hi, Just wanted to get an update on how you made out with vehicle.
If you need more help, please use the "Reply" tab to continue our conversation - I'm happy to answer follow-up questions.
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***** *****