How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike S. Your Own Question
Mike S.
Mike S., Chevy Mechanic
Category: Chevy
Satisfied Customers: 7230
Experience:  ASE Certified Master Technician
Type Your Chevy Question Here...
Mike S. is online now
A new question is answered every 9 seconds

Chevrolet Impala (Base): 2002 Chevy Impala (187,000 miles -

Customer Question

2002 Chevy Impala (187,000 miles - I know she's near the end of her life). My car was getting overheated. There was no visible leak and no coolant dripping beneath the car. I topped off the coolant and it continued getting hot.
I took it to the shop and there was still no visible leak anywhere even as the car continued running and we revved the engine, but there were signs of a previous (recent) leak (some dried dark orange splatter stains on the air filter box, near the throttle body and outlet pipe, etc. that wasn't there last week). The mechanic checked for leaks and topped off the coolant and checked to see if it was flowing out of the radiator opening. There were no leaks and the coolant was flowing out of the opening. There was sludge on the radiator cap and in the reservoir.
The mechanic said he felt no pressure in the upper radiator hose. They said to "start" by replacing the thermostat (I purchased a duralast 180 thermostat). After they installed the thermostat, a leak cropped up along the radiator hose connection to the pipe near the throttle body. They then said I need to replace the pipe that runs along the engine (part #626-107, because the ends - where the bypass hose and pipe bolt connect to it - were corroded and breaking down, and they also said they needed to replace the intake manifold gaskets. I purchased an intake manifold gasket set and they replaced it.
I'm very upset because after I picked my car up (the shop was closed), the car started getting hot within minutes of me driving home and eventually approached the red portion of thermostat. The car is also running more rough than it was before they worked on it (almost feels like it's choking or struggling, with a fluttering type noise, when I drive), and there's fairly thick smoke coming from the exhaust now (wasn't there before the repair).
They must have cleared the codes because I had a catalytic efficiency below threshold, and a P0128 Coolant Temperature Below Thermostat Regulating Temperature, but they're gone.
I don't feel they took the time to properly diagnose the leak, and just began indiscriminately working on the engine with an expensive job. In hindsight, I'm not familiar with Intake Manifold Gasket problems causing overheating. I'm hoping you can provide insight.
Submitted: 2 years ago.
Category: Chevy
Expert:  Mike S. replied 2 years ago.
Ok, first off I assume you are using Dexcool.
Second, if there is sludge, that cooling system needs to be flushed out.
To check for a leak you should use a pressure tester and put the system under pressure, that way the leak is bigger and easier to see.
You said the mechanic felt no pressure on the top hose and to replace the thermostat. If the coolant was flowing like you said earlier,then the thermostat is opening, so I don't agree with that.
I would think either there is air trapped in the system or at the worst the water pump is failing.
I don't know why they would say to replace the intake manifold gaskets. Did they give you a reason, see a leak there, etc?
It sounds to me now either the head gasket is blown or the intake manifold gasket they installed is leaking. I assume the smoke is white. White means the engine is burning coolant.
Take it to another shop and file a small claims case against that other shop and try to get your money back.
Customer: replied 2 years ago.
Thanks Mike. If it wasn't the head gasket before, what would cause it now? They didn't charge for the thermostat replacement (if that info matters). I'm going to return tomorrow and see if they will address the problem without charging me more money (which is what an upstanding shop should do). I've been going to this shop exclusively for the last 8 years, so I can't believe they'd intentionally try to screw me, but you never know.
Expert:  Mike S. replied 2 years ago.
Overheating can cause a head gasket to blow.

Related Chevy Questions