How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Newton Your Own Question
Jerry Newton
Jerry Newton, Chevy Technician
Category: Chevy
Satisfied Customers: 4458
Experience:  ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
25345654
Type Your Chevy Question Here...
Jerry Newton is online now
A new question is answered every 9 seconds

Chevrolet SSR: My roof of my Chevy SSR timeouts and will not

Customer Question

My roof of my Chevy SSR timeouts and will not open at the trunk level. Ergo haven't had the top down for sometime and everybody is afraid to touch it. Ray(###) ###-####thank you
Submitted: 1 year ago.
Category: Chevy
Expert:  Jerry Newton replied 1 year ago.
The folding top has computer diagnostics. I would definitely have a scan tool attached to it, to see what the computer sees for faults, before doing anything else. It's very likely that a computer scan will point in precisely the right direction on this. I would be hesitant to diagnose this without use of a scan tool, because it would just be guesswork in that case. Lots of useful data, and even the ability to command computer functions, comes from having a good diagnostic tool.
Customer: replied 1 year ago.
It really didn't come close to answering my question. I have spent 100 hours + researching this with several dealerships, forums, technitions, shop manuals etc. Not once did they talk on diagnostic tools in fact everything but...
Expert:  Jerry Newton replied 1 year ago.
I understand that it's not a complete answer, nor an answer you were looking for. But there are computer diagnostics, and every switch and actuator is monitored by the roof module to make sure things work in the correct order (no damage). If one of those inputs isn't correct or doesn't respond, the roof stops moving, which is exactly where your SSR is. I am very familiar with SSR. I have a customer that owns 2 of them, and I do all of his work. I wouldn't steer you wrong. Have you consulted with your GM dealer? This is something that one of their body control techs should be able to figure out pretty easily.