so right now if you start it up and shift into reverse what will it do?then shift into drive what will it do ?
ok so even reverse it will do this when it acts up correct? And the fluid IS full in the transmission ?
ok more than likely there is an internal failure inside the transmission as even if that transmission was totally disconnected electrically it should no matter what have reverse and a forward gear hands down
since you are not even getting reverse and the fluid is full the input clutches are worn out or the transmissions pump or torque convertor have failed
it will need to be removed and rebuilt OR the cheapest way out is to install a used/salvage yard transmission into that car
I wish I had a quick fix but at this point it is an internal failure
why did you rate poor service?if you have any questions please ask
what was so poor about the service?
what answer did you want ?
there is an internal failure inside the transmission nothing else it can be I was telling you the cheapest way out
I didn't design or make the transmission its very hard for us to break news like this to customers
no reason to shoot the messenger
did you read what I said about reverse?
reverse uses NO electronics to operate
if that transmission was completely disconnected ALL the electronics it STILL should move in reverse
since reverse it will NOT move it IS internal failure
there is nothing else that will stop reverse from working other than an internal failure
shift solenoids are NOT used for reverse neither is a speed signal or anything electrical
its not worse case scenario it IS what is wrong in the inside of it
and to add the awkward sound you hear even backs it up even more that there is an internal failure and you are hearing the internal failure happen with that sound