I just called my Chevy dealer re your suggestion about reprogramming software. I was told I'd be wasting my money because its a mechanical issue, not software one.
And purchasing a new unit would be about $500.00 dollars, including whaatever it takes to make it function. To me that's financially out of the question.
I was also told that there is no guarentee that a used unit could be made to work, in which case I'd be out the cost of the unit plus the $80.00 fee to re-program ( or whatever needs to be done) to attempt to make the used unit function in my car.
(Ask me if I'm happy with GM about that!!!!????)
Again, there is no guarantee a used one could be programmed; I was told this by the (one and only) local Chevfy dealer. so, a new or used unit is out of the question.
Do you have step-by-step instructions for removing my unit, mechanical repair, and re-instalation?
It looks like there are two screws holding "the plastic panel below the steering column", and two screws holding "the glove box" - correct? I will not be removing the unit 'till warmer weather.
One (final?) question: where can a purchase a complete shop manual for my 2004 Chevy Malibu Maxx?
Thank you for your help. I wanted info for future reference; this Spring will see me acting on it.
(I see below 2 buttons - l guess I hit "reply" first)